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28.35 768.28 Tm (Information about the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 31.2 746.8 m 274.61 746.8 l S 0.001 w 1 1 1 RG 20.58 w 276.86 746.8 m 580.25 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 90.9 w 31.2 688.81 m 274.61 688.81 l S 0.001 w 1 1 1 RG 90.9 w 276.86 688.81 m 580.25 688.81 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 630.82 m 274.61 630.82 l S 0.001 w 1 1 1 RG 20.58 w 276.86 630.82 m 580.25 630.82 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 607.99 m 274.61 607.99 l S 0.001 w 1 1 1 RG 20.58 w 276.86 607.99 m 580.25 607.99 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 585.16 m 274.61 585.16 l S 0.001 w 1 1 1 RG 20.58 w 276.86 585.16 m 580.25 585.16 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 562.33 m 274.61 562.33 l S 0.001 w 1 1 1 RG 20.58 w 276.86 562.33 m 580.25 562.33 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 758.22 m 582.46 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 735.39 m 582.46 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 642.23 m 582.46 642.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 619.41 m 582.46 619.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 596.58 m 582.46 596.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 573.74 m 582.46 573.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 550.91 m 582.46 550.91 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 759.29 m 30.07 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 275.73 759.29 m 275.73 549.84 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 759.29 m 581.38 549.84 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 742.03 Tm (Name of care home:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 742.03 Tm (Ellerslie)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 719.2 Tm (Address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 719.2 Tm (108 Albert Road )Tj ET /F1 12 Tf BT 1 0 0 1 279.71 701.62 Tm (Pittville)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 684.04 Tm (Cheltenham)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 666.46 Tm (Glos)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 648.88 Tm (GL52 3JB)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 626.05 Tm (Telephone number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 626.05 Tm (01242514384)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 603.22 Tm (Fax number:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 603.22 Tm (01242255804)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 580.39 Tm (Email address:)Tj ET /F1 12 Tf BT 1 0 0 1 279.71 580.39 Tm (manager.ellerslie@osjctglos.co.uk)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 557.56 Tm (Provider web address:)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 521.61 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 502.13 m 353.25 502.13 l S 0.001 w 1 1 1 RG 20.58 w 355.5 502.13 m 565.9 502.13 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 433.64 m 353.25 433.64 l S 0.001 w 1 1 1 RG 20.58 w 355.5 433.64 m 565.9 433.64 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 31.2 410.8 m 353.25 410.8 l S 0.001 w 1 1 1 RG 20.58 w 355.5 410.8 m 565.9 410.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 490.71 m 568.1 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 567.8 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 514.62 m 354.37 489.63 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 513.54 m 568.1 513.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 490.71 m 567.8 490.71 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 467.88 m 568.1 467.88 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 445.05 m 568.1 445.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 422.22 m 568.1 422.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 399.39 m 568.1 399.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 514.62 m 30.07 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 354.37 446.13 m 354.37 398.31 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 514.62 m 567.02 398.31 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 497.36 Tm (Name of registered provider\(s\):)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 497.36 Tm (The Orders of St John Care Trust)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 474.52 Tm (Name of registered manager \(if applicable\))Tj ET /F1 12 Tf BT 1 0 0 1 34.05 451.7 Tm (Mrs )Tj ET /F1 12 Tf BT 1 0 0 1 59.76 451.7 Tm (Karen )Tj ET /F1 12 Tf BT 1 0 0 1 99.39 451.7 Tm (Cummings)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 428.86 Tm (Type of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 428.86 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 406.04 Tm (Number of places registered:)Tj ET /F1 12 Tf BT 1 0 0 1 358.35 406.04 Tm (31)Tj ET /F1 10 Tf BT 1 0 0 1 28.35 387.09 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 66.24 w 32.32 343.64 m 564.47 343.64 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 379.02 m 567.8 379.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 356.18 m 567.8 356.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 297.24 333.36 m 567.8 333.36 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 310.52 m 567.8 310.52 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 380.09 m 30.07 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.32 357.26 m 298.32 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 432.52 334.43 m 432.52 309.45 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 380.09 m 566.72 309.45 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 362.83 Tm (Conditions of registration:)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 340 Tm (Category\(ies\) :)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 340 Tm (Number of places \(if applicable\):)Tj ET /F1 12 Tf BT 1 0 0 1 302.3 317.17 Tm (Under 65)Tj ET /F1 12 Tf BT 1 0 0 1 436.5 317.17 Tm (Over 65)Tj ET 1 1 1 RG 35.16 w 31.2 288.45 m 297.25 288.45 l S 0.001 w 35.16 w 299.5 288.45 m 429.25 288.45 l S 0.001 w 35.16 w 431.5 288.45 m 565.9 288.45 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 307.15 m 568.1 307.15 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 269.74 m 568.1 269.74 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 308.23 m 30.07 268.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 298.37 308.23 m 298.37 268.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 430.37 308.23 m 430.37 268.66 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 308.23 m 567.02 268.66 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 290.96 Tm (old age, not falling within any other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 276.39 Tm (category)Tj ET /F1 12 Tf BT 1 0 0 1 302.35 290.96 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 434.35 290.96 Tm (31)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 32.32 236.82 m 564.47 236.82 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 249.37 m 567.8 249.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 226.54 m 567.8 226.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 250.44 m 30.07 225.46 l S 0.001 w [] 0 d [] 0 d 2.25 w 566.72 250.44 m 566.72 225.46 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 233.18 Tm (Conditions of registration:)Tj ET 0.95294 0.95294 0.95294 RG 20.58 w 31.2 211.74 m 315.25 211.74 l S 0.001 w 1 1 1 RG 20.58 w 317.5 211.74 m 346.55 211.74 l S 0.001 w 20.58 w 348.8 211.74 m 377.9 211.74 l S 0.001 w 20.58 w 380.15 211.74 m 409.2 211.74 l S 0.001 w 20.58 w 411.45 211.74 m 440.55 211.74 l S 0.001 w 20.58 w 442.8 211.74 m 471.9 211.74 l S 0.001 w 20.58 w 474.15 211.74 m 503.2 211.74 l S 0.001 w 20.58 w 505.45 211.74 m 534.55 211.74 l S 0.001 w 20.58 w 536.8 211.74 m 565.9 211.74 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 223.16 m 568.1 223.16 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 200.33 m 568.1 200.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 224.24 m 30.07 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 316.37 224.24 m 316.37 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 347.67 224.24 m 347.67 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 379.02 224.24 m 379.02 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 410.32 224.24 m 410.32 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 441.67 224.24 m 441.67 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 473.02 224.24 m 473.02 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 504.32 224.24 m 504.32 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 535.67 224.24 m 535.67 199.25 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 224.24 m 567.02 199.25 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 206.98 Tm (Date of last inspection)Tj ET /F1 12 Tf BT 1 0 0 1 328.2 206.98 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 359.53 206.98 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 390.86 206.98 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 422.18 206.98 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 453.53 206.98 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 484.86 206.98 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 516.18 206.98 Tm (0)Tj ET /F1 12 Tf BT 1 0 0 1 547.53 206.98 Tm (8)Tj ET 0.95294 0.95294 0.95294 RG 17 w 31.2 188.46 m 565.9 188.46 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 178.83 m 568.1 178.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 179.91 m 30.07 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 179.91 m 567.02 34.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 198.08 m 568.1 198.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 178.83 m 568.1 178.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 35.8 m 568.1 35.8 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 199.16 m 30.07 177.75 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 199.16 m 567.02 177.75 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 184.9 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 184.9 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 35.5 165.65 Tm (Ellerslie is a large three-storey building, which has been converted and extended to )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 148.65 Tm (provide accommodation for up to 31 people who require nursing and personal care. It )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 131.65 Tm (is situated close to Cheltenham town centre, a short walk from Pittville Pump Rooms )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 114.64 Tm (and the racecourse. The Care Home is equipped with shaft lifts to assist those unable )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 97.64 Tm (to manage the stairs. In addition, a variety of aids and adaptations have been provided )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 80.64 Tm (throughout the property to help people who use the service. With the exception of two )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 63.65 Tm (spacious double rooms, all the bedrooms are for single occupation. Only two rooms )Tj ET /F1 12 Tf BT 1 0 0 1 35.5 46.65 Tm (have en suite facilities but assisted bathrooms and toilets have been installed )Tj ET endstream endobj 8 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 9 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (3)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 17 w 31.2 776.72 m 565.9 776.72 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 768.18 m 30.07 610.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 768.18 m 567.02 610.77 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.1 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 767.1 m 568.1 767.1 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 611.85 m 568.1 611.85 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 766.02 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.02 787.43 m 567.02 766.02 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 35.5 773.16 Tm (Brief description of the )Tj ET /F1 12 Tf BT 1 0 0 1 177.31 773.16 Tm (care home)Tj ET /F1 12 Tf BT 1 0 0 1 33.25 756.16 Tm (throughout the property. The communal facilities consist of three well-appointed )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 739.16 Tm (lounges and a dining room. A Day Centre has been developed within the property; this )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 722.16 Tm (is in use 4 days a week but may also be used by people at weekends. The private )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 705.16 Tm (gardens are easily accessible and may be enjoyed by people in warm weather; they )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 688.16 Tm (are well protected from the busy main road by tall mature trees. Adequate parking is )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 671.16 Tm (provided for staff and visitors. The provider supplies information about the home, )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 654.16 Tm (including our most recent report in a file at the entrance of )Tj ET /F1 12 Tf BT 1 0 0 1 394.41 654.16 Tm (Ellerslie.)Tj ET /F1 12 Tf BT 1 0 0 1 445.19 654.16 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 33.25 637.16 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 33.25 620.16 Tm ()Tj ET endstream endobj 10 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 11 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (4)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 745.27 Tm (What we found:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 78.9 w 31.2 694.63 m 580.26 694.63 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 735.21 m 582.46 735.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 654.05 m 582.46 654.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 736.28 m 30.07 652.98 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 736.28 m 581.38 652.98 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 719.02 Tm (The purpose of this inspection was to follow up the requirement issued at the last two key )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 704.44 Tm (inspections in relation to care planning.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 689.86 Tm (We examined in detail the care records of two people who use the service and we visited )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 675.28 Tm (both people in their rooms.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 660.7 Tm (We discussed our findings of this inspection with the Registered Manager.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 633.73 Tm (What the care home)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 175.95 633.73 Tm (does well:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 93.48 w 31.2 575.8 m 580.26 575.8 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 623.67 m 582.46 623.67 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 527.94 m 582.46 527.94 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 624.75 m 30.07 526.86 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 624.75 m 581.38 526.86 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 607.48 Tm (We found that people had care plans in place for all assessed needs. The vast majority of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 592.91 Tm (these are reviewed on a frequent basis.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 578.33 Tm (One person had detailed records in place regarding their wound care and the other )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 563.74 Tm (person also had a specific care need in relation to eating and drinking, and their care plan )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 549.16 Tm (contained all the required information for staff to follow.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 534.59 Tm (Records are in place of any health care professional visits.)Tj ET /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 507.62 Tm (What they could do better:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 1 1 1 RG 210.12 w 31.2 391.37 m 580.26 391.37 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 497.55 m 582.46 497.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 285.18 m 582.46 285.18 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 498.63 m 30.07 284.11 l S 0.001 w [] 0 d [] 0 d 2.25 w 581.38 498.63 m 581.38 284.11 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 34.05 481.37 Tm (We found that care plans and risk assessments are not linked together and it appears )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 466.79 Tm (they are written in isolation of each other and this was evident in that conflicting )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 452.21 Tm (information was found in a number of care plans.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 437.63 Tm (Some care plans were task orientated and not based on peoples individual care needs )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 423.05 Tm (and they were not always up to date with peoples current care needs.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 408.47 Tm (We discussed with the Registered Manager that care plans need to contain information )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 393.89 Tm (about peoples care needs, peoples choices and what realistically the home can achieve. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 379.31 Tm (For example in one person's care plan it mentions about continually observing this )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 364.73 Tm (person, but as the home does not provide one to one care this can not be met.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 350.15 Tm (The staff need to look at the terminology used in care plans for example, words such as )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 335.57 Tm (regular and adequate are not descriptive enough for staff to follow.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 320.99 Tm (When we visited one person in their room we found that equipment for their wound )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 306.41 Tm (dressing changes was left on their table. We would suggest that this is put away away in )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 291.83 Tm (a cupboard.)Tj ET /F1 12 Tf BT 1 0 0 1 28.35 266.88 Tm (If you want to know what action the person responsible for this care home)Tj ET /F1 12 Tf BT 1 0 0 1 483.55 266.88 Tm (is taking )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 250.88 Tm (following this report, you can contact them using the details set out on page 2.)Tj ET endstream endobj 12 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 14 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (5)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 36.25 w 29.47 752.7 m 564.97 752.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 773.08 m 568.3 773.08 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 753.83 m 568.3 753.83 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 734.58 m 568.3 734.58 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 774.15 m 27.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 423.22 754.9 m 423.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 468.22 754.9 m 468.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 495.22 754.9 m 495.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 540.22 754.9 m 540.22 733.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 774.15 m 567.22 733.5 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 33.75 759.89 Tm (Are there any outstanding requirements from the last inspection?)Tj ET /F1 12 Tf BT 1 0 0 1 429.75 740.64 Tm (Yes)Tj ET /F2 12 Tf BT 1 0 0 1 476.37 742.58 Tm (5)Tj ET /F1 12 Tf BT 1 0 0 1 501.75 740.64 Tm (No)Tj ET /F2 12 Tf BT 1 0 0 1 546.75 742.58 Tm ()Tj ET 0.95294 0.95294 0.95294 RG 635.4 w 32.32 361.38 m 564.97 361.38 l S 0.001 w 1 1 1 RG 256.86 w 31.2 447.79 m 91.05 447.79 l S 0.001 w 256.86 w 93.3 447.79 m 197.4 447.79 l S 0.001 w 256.86 w 199.65 447.79 m 289.45 447.79 l S 0.001 w 256.86 w 291.7 447.79 m 473.8 447.79 l S 0.001 w 256.86 w 476.05 447.79 m 566.1 447.79 l S 0.001 w 274.56 w 31.2 179.83 m 91.05 179.83 l S 0.001 w 274.56 w 93.3 179.83 m 197.4 179.83 l S 0.001 w 274.56 w 199.65 179.83 m 289.45 179.83 l S 0.001 w 274.56 w 291.7 179.83 m 473.8 179.83 l S 0.001 w 274.56 w 476.05 179.83 m 566.1 179.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 318.23 m 568.3 318.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 578.42 m 30.07 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 578.42 m 567.22 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.9 m 568.4 609.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.3 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 578.42 m 92.17 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 578.42 m 198.52 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 578.42 m 290.57 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 578.42 m 474.92 40.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 681.33 m 568.4 681.33 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 609.9 m 568.4 609.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 577.34 m 568.4 577.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 318.23 m 568.3 318.23 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 41.42 m 568.3 41.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 682.4 m 30.07 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 610.97 m 92.12 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 610.97 m 198.52 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 610.97 m 290.62 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 610.97 m 475.02 576.27 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 682.4 m 567.32 576.27 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 664.12 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 645.7 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 631.12 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 631.12 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 631.12 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 616.54 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 616.54 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 598.72 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 595.72 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 595.72 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 595.72 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 595.72 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 583.57 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 561.16 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 561.16 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 561.16 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 561.16 Tm (When any medication is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 546.58 Tm (administered to people who )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 532 Tm (live in the home it must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 517.42 Tm (always be clearly and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 502.84 Tm (accurately recorded. \(This )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 488.26 Tm (particularly relates to records )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 473.68 Tm (for prescribed treatments )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 459.1 Tm (applied to the skin\).)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 444.52 Tm (This requirement was not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 429.94 Tm (followed up at this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 415.36 Tm (inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 397.78 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 383.2 Tm (This is to help to make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 368.62 Tm (people receive their )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 354.04 Tm (prescribed medication )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 339.46 Tm (correctly and to help reduce )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 324.88 Tm (risks of mistakes. )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 561.16 Tm (06/03/2009)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 302.05 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 302.05 Tm (9)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 302.05 Tm (13)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 302.05 Tm (For any medication labelled )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 287.47 Tm (for use 'when required', 'as )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 272.89 Tm (directed' or with a variable )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 258.31 Tm (dose, make sure there is )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 243.73 Tm (always clear written direction )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 229.15 Tm (for staff on how to make )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 214.57 Tm (decisions about )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 199.99 Tm (administration for each )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 185.41 Tm (person and medicine and )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 170.83 Tm (taking into account the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 156.25 Tm (provisions of the Mental )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 141.67 Tm (Capacity Act 2005.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 127.09 Tm (This requirement was not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 112.51 Tm (follow up at this inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 94.93 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 80.35 Tm (This will help to make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 65.77 Tm (there is some consistency for )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 51.19 Tm (people to receive the correct )Tj ET /F1 12 Tf BT 1 0 0 1 478.9 302.05 Tm (06/03/2009)Tj ET endstream endobj 15 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 16 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (6)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 363.84 w 32.32 602.18 m 564.97 602.18 l S 0.001 w 1 1 1 RG 46.74 w 31.2 657.88 m 91.05 657.88 l S 0.001 w 46.74 w 93.3 657.88 m 197.4 657.88 l S 0.001 w 46.74 w 199.65 657.88 m 289.45 657.88 l S 0.001 w 46.74 w 291.7 657.88 m 473.8 657.88 l S 0.001 w 46.74 w 476.05 657.88 m 566.1 657.88 l S 0.001 w 213.12 w 31.2 525.7 m 91.05 525.7 l S 0.001 w 213.12 w 93.3 525.7 m 197.4 525.7 l S 0.001 w 213.12 w 199.65 525.7 m 289.45 525.7 l S 0.001 w 213.12 w 291.7 525.7 m 473.8 525.7 l S 0.001 w 213.12 w 476.05 525.7 m 566.1 525.7 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 633.38 m 568.3 633.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 683.45 m 30.07 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 683.45 m 567.22 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.3 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 683.45 m 92.17 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 683.45 m 198.52 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 683.45 m 290.57 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 683.45 m 474.92 416.93 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 786.35 m 568.4 786.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 714.92 m 568.4 714.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 682.37 m 568.4 682.37 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 633.38 m 568.3 633.38 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 418.01 m 568.3 418.01 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 787.43 m 30.07 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 716 m 92.12 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 716 m 198.52 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 716 m 290.62 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 716 m 475.02 681.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 787.43 m 567.32 681.29 l S 0.001 w [] 0 d /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 769.15 Tm (Outstanding statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 750.72 Tm (These are requirements that were set at the previous inspection, but have still not )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 736.15 Tm (been met.)Tj ET /F1 12 Tf BT 1 0 0 1 95.57 736.15 Tm ( )Tj ET /F1 12 Tf BT 1 0 0 1 104.02 736.15 Tm (They say what the registered person had to do to meet the Care Standards )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 721.57 Tm (Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 96.58 721.57 Tm ( Regulations 2001 and the National Minimum Standards.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 703.74 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 700.74 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 700.74 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 700.74 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 700.74 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 688.59 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 292.3 671.43 Tm (levels of medication in )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 656.85 Tm (accordance with their needs )Tj ET /F1 12 Tf BT 1 0 0 1 292.3 642.28 Tm (and planned actions.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 617.2 Tm (3)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 617.2 Tm (29)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 617.2 Tm (19)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 617.2 Tm (The home must make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 602.61 Tm (that all the required )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 588.03 Tm (recruitment checks are )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 573.46 Tm (undertaken as listed in this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 558.88 Tm (Regulation prior to the new )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 544.29 Tm (worker starting work at the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 529.72 Tm (home.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 515.14 Tm (This requirement was not )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 500.55 Tm (followed up at this )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 485.98 Tm (inspection.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.39 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 453.82 Tm (This will help to reduce any )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.23 Tm (risks to people who use the )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 424.65 Tm (service.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 617.2 Tm (05/03/2009)Tj ET endstream endobj 17 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 18 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (7)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 16 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 770.27 Tm (Requirements and recommendations from this inspection:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 754.85 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 108.12 w 32.32 692.47 m 564.97 692.47 l S 0.001 w 1 1 1 RG 20.58 w 31.2 649.83 m 91.05 649.83 l S 0.001 w 20.58 w 93.3 649.83 m 197.4 649.83 l S 0.001 w 20.58 w 199.65 649.83 m 289.45 649.83 l S 0.001 w 20.58 w 291.7 649.83 m 473.8 649.83 l S 0.001 w 20.58 w 476.05 649.83 m 566.1 649.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 662.32 m 30.07 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 662.32 m 567.22 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.3 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 662.32 m 92.17 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 662.32 m 198.52 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 662.32 m 290.57 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 662.32 m 474.92 637.34 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 748.78 m 568.4 748.78 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 693.79 m 568.4 693.79 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 661.24 m 568.4 661.24 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 638.41 m 568.3 638.41 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 749.86 m 30.07 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 694.87 m 92.12 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 694.87 m 198.52 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 694.87 m 290.62 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 694.87 m 475.02 660.17 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 749.86 m 567.32 660.17 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 732.6 Tm (Immediate requirements:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 715.02 Tm (These are immediate requirements that were set on the day we visited this care home. )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 700.44 Tm (The registered person had to meet these within 48 hours.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 682.62 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 679.62 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 679.62 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 679.62 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 679.62 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 667.47 Tm (action)Tj ET 0.95294 0.95294 0.95294 RG 285.5 w 32.32 456.04 m 564.97 456.04 l S 0.001 w 1 1 1 RG 183.96 w 31.2 406.39 m 91.05 406.39 l S 0.001 w 183.96 w 93.3 406.39 m 197.4 406.39 l S 0.001 w 183.96 w 199.65 406.39 m 289.45 406.39 l S 0.001 w 183.96 w 291.7 406.39 m 473.8 406.39 l S 0.001 w 183.96 w 476.05 406.39 m 566.1 406.39 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 30.07 500.58 m 30.07 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 500.58 m 567.22 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 532.05 m 568.4 532.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 499.5 m 568.3 499.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 500.58 m 92.17 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 500.58 m 198.52 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.57 500.58 m 290.57 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 474.92 500.58 m 474.92 312.21 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 601.04 m 568.4 601.04 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 532.05 m 568.4 532.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 499.5 m 568.4 499.5 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 313.29 m 568.3 313.29 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 602.12 m 30.07 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.12 533.13 m 92.12 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 533.13 m 198.52 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 290.62 533.13 m 290.62 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 475.02 533.13 m 475.02 498.42 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 602.12 m 567.32 498.42 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 587.85 Tm (Statutory requirements)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 567.85 Tm (These requirements set out what the registered person must do to meet the Care )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 553.28 Tm (Standards Act 2000, )Tj ET /F1 12 Tf BT 1 0 0 1 166.31 553.28 Tm (Regulations 2001 and the National Minimum Standards. The )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 538.7 Tm (registered person\(s\) must do this within the timescales we have set.)Tj ET /F1 10 Tf BT 1 0 0 1 31.2 520.88 Tm (No.)Tj ET /F1 10 Tf BT 1 0 0 1 96.1 517.88 Tm (Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.5 517.88 Tm (Regulation)Tj ET /F1 10 Tf BT 1 0 0 1 294.6 517.88 Tm (Requirement)Tj ET /F1 10 Tf BT 1 0 0 1 479 517.88 Tm (Timescale for )Tj ET /F1 10 Tf BT 1 0 0 1 479 505.73 Tm (action)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 483.32 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 483.32 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 483.32 Tm (15)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 483.32 Tm (The registered persons must )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 468.73 Tm (make sure that peoples care )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 454.15 Tm (plans are kept up to date )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 439.58 Tm (with their current care needs )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 424.99 Tm (and provide staff with clear )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 410.42 Tm (direction on how to meet )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 395.83 Tm (peoples needs.)Tj ET /F1 12 Tf BT 1 0 0 1 294.55 378.26 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 294.55 363.67 Tm (This will help to make sure )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 349.1 Tm (staff are provided with clear )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 334.52 Tm (directions on how to meet )Tj ET /F1 12 Tf BT 1 0 0 1 294.55 319.93 Tm (peoples assessed needs.)Tj ET /F1 12 Tf BT 1 0 0 1 478.9 483.32 Tm (30/11/2009)Tj ET 0.95294 0.95294 0.95294 RG 162.54 w 32.32 209.4 m 564.97 209.4 l S 0.001 w 1 1 1 RG 35.16 w 31.2 184.24 m 91.05 184.24 l S 0.001 w 35.16 w 93.3 184.24 m 197.4 184.24 l S 0.001 w 35.16 w 199.65 184.24 m 566.1 184.24 l S 0.001 w 35.16 w 31.2 146.83 m 91.05 146.83 l S 0.001 w 35.16 w 93.3 146.83 m 197.4 146.83 l S 0.001 w 35.16 w 199.65 146.83 m 566.1 146.83 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 28.99 165.54 m 568.3 165.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 204.02 m 30.07 127.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.22 204.02 m 567.22 127.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 223.35 m 568.4 223.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 202.95 m 568.3 202.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 204.02 m 92.17 127.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.52 204.02 m 198.52 127.05 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 292.92 m 568.4 292.92 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 223.35 m 568.4 223.35 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 202.95 m 568.4 202.95 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 165.54 m 568.3 165.54 l S 0.001 w [] 0 d [] 0 d 2.25 w 28.99 128.13 m 568.3 128.13 l S 0.001 w [] 0 d [] 0 d 2.25 w 30.07 293.99 m 30.07 201.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 92.17 224.42 m 92.17 201.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 198.47 224.42 m 198.47 201.87 l S 0.001 w [] 0 d [] 0 d 2.25 w 567.32 293.99 m 567.32 201.87 l S 0.001 w [] 0 d /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 34.05 276.73 Tm (Recommendations)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 34.05 259.15 Tm (These recommendations are taken from the best practice described in the National )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 244.57 Tm (Minimum Standards and the registered person\(s\) should consider them as a way of )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 229.99 Tm (improving their service.)Tj ET /F1 10 Tf BT 1 0 0 1 34.05 209.17 Tm (No)Tj ET /F1 10 Tf BT 1 0 0 1 96.15 209.17 Tm (Refer to Standard)Tj ET /F1 10 Tf BT 1 0 0 1 202.45 209.17 Tm (Good Practice Recommendations)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 186.76 Tm (1)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 186.76 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 186.76 Tm (The staff should not use words like regular or adequate in )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 172.18 Tm (peoples care plans are they are not descriptive enough.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 149.35 Tm (2)Tj ET /F1 12 Tf BT 1 0 0 1 96.15 149.35 Tm (7)Tj ET /F1 12 Tf BT 1 0 0 1 202.5 149.35 Tm (Care plans should be realistic in what the home can )Tj ET /F1 12 Tf BT 1 0 0 1 202.5 134.77 Tm (actually achieve in meetings peoples needs.)Tj ET endstream endobj 19 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 20 0 obj <>stream 0 J 0.75294 0.75294 0.75294 RG 19.36 w 28.35 20.75 m 583.65 20.75 l S 0.001 w /F1 11 Tf 0 0 0 rg BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 16.38 Tm (Care Homes for Older People)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 491.55 16.38 Tm (Page)Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 522.07 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 11 Tf BT 1 0 0 1 529.07 16.38 Tm ( of )Tj ET /F1 11 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 547.36 16.38 Tm (8)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 14 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 768.28 Tm (Reader Information)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 0.95294 0.95294 0.95294 RG 20.58 w 28.35 746.8 m 229.46 746.8 l S 0.001 w 1 1 1 RG 20.58 w 231.71 746.8 m 581.74 746.8 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 723.97 m 229.46 723.97 l S 0.001 w 1 1 1 RG 20.58 w 231.71 723.97 m 581.74 723.97 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 701.14 m 229.46 701.14 l S 0.001 w 1 1 1 RG 20.58 w 231.71 701.14 m 581.74 701.14 l S 0.001 w 0.95294 0.95294 0.95294 RG 20.58 w 28.35 678.31 m 229.46 678.31 l S 0.001 w 1 1 1 RG 20.58 w 231.71 678.31 m 581.74 678.31 l S 0.001 w [] 0 d 2.25 w 0.75294 0.75294 0.75294 RG 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 758.22 m 583.94 758.22 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 735.39 m 583.94 735.39 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 712.55 m 583.94 712.55 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 689.72 m 583.94 689.72 l S 0.001 w [] 0 d [] 0 d 2.25 w 26.14 666.9 m 583.94 666.9 l S 0.001 w [] 0 d [] 0 d 2.25 w 27.22 759.29 m 27.22 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 230.59 759.29 m 230.59 665.82 l S 0.001 w [] 0 d [] 0 d 2.25 w 582.86 759.29 m 582.86 665.82 l S 0.001 w [] 0 d /F1 12 Tf BT 1 0 0 1 31.2 742.03 Tm (Document Purpose:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 742.03 Tm (Inspection Report)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 719.2 Tm (Author:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 719.2 Tm (Care Quality Commission)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 696.37 Tm (Audience:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 696.37 Tm (General Public)Tj ET /F1 12 Tf BT 1 0 0 1 31.2 673.54 Tm (Further copies from:)Tj ET /F1 12 Tf BT 1 0 0 1 234.56 673.54 Tm (0870 240 7535)Tj ET /F1 12 Tf BT 1 0 0 1 335.41 673.54 Tm (\(telephone order line\))Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 652.59 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 638.01 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 623.42 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 78.9 w 25.8 581.46 m 563.3 581.46 l S 0.001 w /F1 12 Tf BT 1 0 0 1 34.05 605.84 Tm (Our duty to regulate social care services is set out in the Care Standards Act 2000.)Tj ET /F1 12 Tf BT 1 0 0 1 34.05 591.27 Tm (Copies of the National Minimum Standards )Tj ET /F1 12 Tf BT 1 0 0 1 303.94 591.27 Tm (Care Homes for Older People can be )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 576.68 Tm (found at www.dh.gov.uk or got from The Stationery Office \(TSO\) PO Box 29, St )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 562.1 Tm (Crispins, Duke Street, Norwich, NR3 1GN. Tel: 0870 600 5522. Online ordering from )Tj ET /F1 12 Tf BT 1 0 0 1 34.05 547.53 Tm (the Stationery Office is also available: www.tso.co.uk/bookshop)Tj ET /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 526.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 509.36 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 494.79 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 480.2 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr 34.16 w 25.8 460.61 m 563.3 460.61 l S 0.001 w /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 31.2 455.08 Tm (Helpline:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 420.92 Tm (Telephone:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 147.95 420.92 Tm (03000 616161)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 389.27 Tm (Email:)Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 99.55 389.27 Tm (enquiries@cqc.org.uk)Tj ET /F1 20 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 357.61 Tm (Web: )Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 20 Tf BT 1 0 0 1 88.63 357.61 Tm (www.cqc.org.uk)Tj ET /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 327.95 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 18 Tf BT 0 0 0 RG 0.5 w 2 Tr 1 0 0 1 28.35 299.21 Tm ()Tj ET 0.75294 0.75294 0.75294 RG 0.001 w 0 Tr /F1 12 Tf BT 1 0 0 1 28.35 276.5 Tm (We want people to be able to access this information. If you would like a summary in a )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 259 Tm (different format or language please contact our helpline or go to our website.)Tj ET /F1 18 Tf BT 1 0 0 1 28.35 232.98 Tm ()Tj ET /F1 12 Tf BT 1 0 0 1 28.35 210.26 Tm (Copyright \(2009\) Care Quality Commission \(CQC\). This publication may be reproduced )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 192.76 Tm (in whole or in part, free of charge, in any format or medium provided that it is not used for )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 175.27 Tm (commercial gain. This consent is subject to the material being reproduced accurately and )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 157.77 Tm (on proviso that it is not used in a derogatory manner or misleading context. The material )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 140.28 Tm (should be acknowledged as CQC copyright, with the title and date of publication of the )Tj ET /F1 12 Tf BT 1 0 0 1 28.35 122.78 Tm (document specified.)Tj ET endstream endobj 21 0 obj<>/ProcSet [/PDF /Text /ImageB /ImageC /ImageI]>>/MediaBox[0 0 612 792]>> endobj 22 0 obj <>stream %!PS-AdobeFont-1.0: Verdana Typeface and data 1996 Microsoft Corporation. All Rights Reserved %%CreationDate: Thu Oct 09 15:25:10 2008 % Converted from TrueType font 'VERDANA.TTF' by ttf2pt1 program % %%EndComments 12 dict begin /FontInfo 9 dict dup begin /version (Version 2.35) readonly def /Notice (Typeface and data 1996 Microsoft Corporation. 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/W put dup 88 /X put dup 89 /Y put dup 90 /Z put dup 91 /bracketleft put dup 92 /backslash put dup 93 /bracketright put dup 94 /asciicircum put dup 95 /underscore put dup 96 /grave put dup 97 /a put dup 98 /b put dup 99 /c put dup 100 /d put dup 101 /e put dup 102 /f put dup 103 /g put dup 104 /h put dup 105 /i put dup 106 /j put dup 107 /k put dup 108 /l put dup 109 /m put dup 110 /n put dup 111 /o put dup 112 /p put dup 113 /q put dup 114 /r put dup 115 /s put dup 116 /t put dup 117 /u put dup 118 /v put dup 119 /w put dup 120 /x put dup 121 /y put dup 122 /z put dup 123 /braceleft put dup 124 /bar put dup 125 /braceright put dup 126 /asciitilde put dup 127 /.notdef put dup 128 /Euro put dup 129 /.notdef put dup 130 /quotesinglbase put dup 131 /florin put dup 132 /quotedblbase put dup 133 /ellipsis put dup 134 /dagger put dup 135 /daggerdbl put dup 136 /circumflex put dup 137 /perthousand put dup 138 /Scaron put dup 139 /guilsinglleft put dup 140 /OE put dup 141 /.notdef put dup 142 /.notdef put dup 143 /.notdef put dup 144 /.notdef put dup 145 /quoteleft put dup 146 /quoteright put dup 147 /quotedblleft put dup 148 /quotedblright put dup 149 /bullet put dup 150 /endash put dup 151 /emdash put dup 152 /tilde put dup 153 /trademark put dup 154 /scaron put dup 155 /guilsinglright put dup 156 /oe put dup 157 /.notdef put dup 158 /.notdef put dup 159 /Ydieresis put dup 160 /space put dup 161 /exclamdown put dup 162 /cent put dup 163 /sterling put dup 164 /currency put dup 165 /yen put dup 166 /brokenbar put dup 167 /section put dup 168 /dieresis put dup 169 /copyright put dup 170 /ordfeminine put dup 171 /guillemotleft put dup 172 /logicalnot put dup 173 /hyphen put dup 174 /registered put dup 175 /overscore put dup 176 /degree put dup 177 /plusminus put dup 178 /twosuperior put dup 179 /threesuperior put dup 180 /acute put dup 181 /mu1 put dup 182 /paragraph put dup 183 /middot put dup 184 /cedilla put dup 185 /onesuperior put dup 186 /ordmasculine put dup 187 /guillemotright put dup 188 /onequarter put dup 189 /onehalf put dup 190 /threequarters put dup 191 /questiondown put dup 192 /Agrave put dup 193 /Aacute put dup 194 /Acircumflex put dup 195 /Atilde put dup 196 /Adieresis put dup 197 /Aring put dup 198 /AE put dup 199 /Ccedilla put dup 200 /Egrave put dup 201 /Eacute put dup 202 /Ecircumflex put dup 203 /Edieresis put dup 204 /Igrave put dup 205 /Iacute put dup 206 /Icircumflex put dup 207 /Idieresis put dup 208 /Eth put dup 209 /Ntilde put dup 210 /Ograve put dup 211 /Oacute put dup 212 /Ocircumflex put dup 213 /Otilde put dup 214 /Odieresis put dup 215 /multiply put dup 216 /Oslash put dup 217 /Ugrave put dup 218 /Uacute put dup 219 /Ucircumflex put dup 220 /Udieresis put dup 221 /Yacute put dup 222 /Thorn put dup 223 /germandbls put dup 224 /agrave put dup 225 /aacute put dup 226 /acircumflex put dup 227 /atilde put dup 228 /adieresis put dup 229 /aring put dup 230 /ae put dup 231 /ccedilla put dup 232 /egrave put dup 233 /eacute put dup 234 /ecircumflex put dup 235 /edieresis put dup 236 /igrave put dup 237 /iacute put dup 238 /icircumflex put dup 239 /idieresis put dup 240 /eth put dup 241 /ntilde put dup 242 /ograve put dup 243 /oacute put dup 244 /ocircumflex put dup 245 /otilde put dup 246 /odieresis put dup 247 /divide put dup 248 /oslash put dup 249 /ugrave put dup 250 /uacute put dup 251 /ucircumflex put dup 252 /udieresis put dup 253 /yacute put dup 254 /thorn put dup 255 /ydieresis put readonly def currentdict end currentfile eexec oc;jtD[2^t$cdreYjRZb@e F>" F+$l `v .H֢T)&wa{vIt%Նswg,lonrMWWIZ7p6\5JHrtPb E~1Cew|;d}Tym8 B Tc gPUcOx {OqqQF4-UټXODU8o\kswKami%ޗﶥB$S/1LW~'T^<T4PX+ԯ({A34.KUĖn%*R_g!g(F4%ٸD K~ɕy8e!lcx# |< -}^^i(XlŨ3K a[y3E7Oz,߉1N6+Pj)cpS-mR\7߃Ra0bRTl,SQYKO׏C8y'߭sU5d}DҰMۭT[I[(㏭AK9%+,E B`6P( :8|NoYo>XImF;:Bŀÿ Kt,!fa"X0*Im Srߋ{8w;Ҵ+DIZy41Żp m`Z# 2;7aޗ8~$6<+p Uk!i͢m~~ I[z)*a0wmNQ ^\تw?@ċ=0}Ơ6YWUfo&|*aGѤrvʧ:q9h@) 6u%sBo$N?J6(Ah:m~\ZXݐ^NR(>^;:i~f6{'Y &'W|-}犁$$S Cp`Ӎ+Wǧ`q4{W_E&9YXs1sZQ<*`(SaD~e 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