5 October 2011
During a routine inspection
People looked clean and well groomed, and where people needed support or assistance with personal care this was done in the privacy of their room to protect their dignity.
People told us that they were given choices and encouraged to make decisions about all aspects of their lives, including how they spent their time and what they had to eat. There were planned group activities arranged in the home, such as daily workshops helping people with various aspects of personal development, for example understanding money or writing letters. Although people were encouraged to attend these groups, it was ultimately the individual's choice.
Some people also attended day centres or college courses of their choice, and two people were in part time paid employment in the local community.
People had access to a wealth of information relating to the home which was displayed on notice boards in the communal areas of the home. This included information about people's rights and how to make a complaint, how to access Advocacy Services and safeguarding contact information.