- GP practice
Matching Green Surgery
Report from 3 May 2024 assessment
Contents
Ratings
Our view of the service
We conducted this announced assessment between 3 June to 5 June 2024.Matching Green Surgery is an NHS GP practice located in Basildon, Essex. Information published by the Office for Health Improvement and Disparities shows that deprivation within the practice population group is in the third lowest decile (3 of10). The practice is situated within the Mid and South Essex Integrated Care Board (ICB) area and delivers services to a practice population of approximately 3,617 people. This is part of a contract held with NHS England. We inspected and rated this service under our previous methodology on 15 June 2022. The practice was rated as inadequate overall, and for the key questions safe and well-led. The key question of effective was rated requires improvement and in the key questions of caring and responsive good. Following this inspection the practice was placed in special measures. At this assessment we assessed 22 quality statements across safe, effective, responsive, and well-led key questions and have combined the scores for these areas with scores from the last inspection. Overall, the practice is rated good. The provider demonstrated improvements that have been made. The service is no longer rated inadequate overall or in any of the key questions. Therefore, this service is no longer in Special Measures.
People's experience of this service
People were positive about the quality of their care and treatment. Recent survey results, including from the National GP Patient Survey and the NHS Friends and Family Test, showed people were satisfied with services. However, there was not an active patient participation group (PPG) in place to represent the views of people using the service. The provider told us they were working with other practices within the Primary Care Network (PCN) to encourage people to engage and help it work as well as it can for patients.