Background to this inspection
Updated
10 January 2023
Background to Dr Oscar Duke Ltd.
Dr Oscar Duke Ltd. provides an independent doctor service and is located at 6b Sloane Square London, SW1W 8EE. The service is located on the second floor of a residential block and is serviced by a lift. In addition to routine family practice, the service also has expertise in paediatrics; as well as health screening for men and women. The service is open Monday – Friday 8:30am - 5:30pm. The clinical team comprises Dr Oscar Duke with administrative support provided by a female practice manager (who has been trained to undertakes chaperone duties).
Dr Oscar Duke Ltd is registered with the Care Quality Commission to carry out the regulated activities of Treatment of disease, disorder or injury and Diagnostic and screening procedures.
Updated
10 January 2023
This service is rated as
Good
overall.
The key questions are rated as:
Are services safe? – Good
Are services effective? – Good
Are services caring? – Good
Are services responsive? – Good
Are services well-led? – Good
Dr Oscar Duke Ltd. provides an independent doctor service based near Sloane Square, Central London.
The service has a Registered Manager. A Registered Manager is a person who is registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
We carried out an announced comprehensive inspection at Dr Oscar Duke on 7 November 2022 as part of our inspection programme.
Our key findings were:
- People had comprehensive assessments of their needs, which included consideration of
clinical needs, mental health, physical health and wellbeing.
- There were clearly defined and embedded systems and processes to keep patients safe and safeguarded from abuse.
- The service was tailored to meet patients’ needs and delivered in a way to ensure flexibility, choice and continuity of care.
- We saw evidence of quality improvement activity. For example, a recent clinical audit had been undertaken and all relevant staff were involved. Opportunities to participate in peer review were also proactively pursued.
- Leadership and practice management arrangements drove the delivery of high-quality person-centred care.
The areas where the provider should make improvements are:
- Continue to liaise with its Landlord in respect of addressing identified risks associated with a bacterium called Legionella (which can proliferate in building water systems).
- Introduce a system of periodic checks to ensure that, as necessary, emergency equipment and medicines are functioning, available and in date.
- Ensure that non-clinical staff undertake sepsis awareness training.
Dr Sean O’Kelly BSc MB ChB MSc DCH FRCA
Chief Inspector of Hospitals and Interim Chief Inspector of Primary Medical Services