Background to this inspection
Updated
6 March 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 4 February and was announced.
Updated
6 March 2021
About the service
Heathside Neurodisability Unit is a care home with nursing, providing support, accommodation and rehabilitation for up to 18 people. The home specialises in providing rehabilitation for people with a brain injury and/or progressive neurological conditions. At the time of the inspection 18 people were using the service.
People’s experience of using this service and what we found
People were protected from the risk of abuse or harm. Medicines were managed safely. There were systems in place to asses risks and strategies were in place to mitigate these.
People’s needs were assessed, and care plans put in place to meet these. The service employed a range of multi-disciplinary professionals who worked together to plan and deliver rehabilitation programmes.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were positive about the kind and compassionate attitude of the staff team. Staff promoted people’s dignity and independence. People were consulted about every aspect of their care and support.
People knew how to complain if they were unhappy about their care and support. Staff had a good understanding of people’s needs and preferences. People had access to advocacy services to enable them to discuss and feedback about the care and support they received.
People who used the service were positive about the staff and the management and felt the service supported them to progress through their rehabilitation. There were a range of systems and opportunities in place to get feedback and suggestions for improvement.
Rating at last inspection
The last rating for this service was requires good (published 22 April 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk