About the service EVJ Healthcare Ltd is a domiciliary care service providing personal care to people who live in their own homes. At the time of our inspection there were three people using the service.
CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided.
People’s experience of using this service and what we found
One person told us, based on their own experience, they would, “most definitely [recommend the service to others], because you can be confident, you’re going to get a good service, they know what they are doing.”
People were supported to have maximum choice and control of their lives. Staff supported them in the least restrictive way possible and in their best interests. The policies and systems in the service supported this practice.
Risks were assessed and managed safely. Systems were in place to support people with their medicines when required.
Safe recruitment practices were followed. There were enough trained staff to meet people’s needs. The management team told us new packages of care would only be taken on if there were enough skilled staff to provide safe, quality support.
Staff knew people well and provided personalised care.
People were asked their views of the service and described the management as supportive and approachable.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 February 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.