Background to this inspection
Updated
17 March 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 24 February 2021 and was unannounced.
Updated
17 March 2021
About the service
Wymondley Nursing Home is a purpose-built residential care home providing personal care to 53 people at the time of the inspection. The service can support up to 59 people.
People’s experience of using this service and what we found
People and relatives were happy with the care and support they received. Staff were friendly and attentive to people’s needs. People and their relatives told us there were enough staff to meet people’s needs. Staff were trained and felt supported.
People felt safe and staff were aware of how to promote people’s safety. Regular checks were in place to ensure staff worked in accordance with training and health and safety guidance was adhered to.
The environment had plenty of communal space for people to enjoy. Some people enjoyed the activities that were provided, others felt they needed to be improved. There was work in progress to address this.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were involved in planning their care and they, along with their relatives, felt listened to. People had end of life care plans which helped to ensure they died with dignity, when needed. Complaints were responded to appropriately and people felt confident to make a complaint if needed. Feedback was sought through meetings and surveys.
In November 2018 the home was purchased by a new provider. People, relatives and staff were positive about the change and felt there had been improvements.
Feedback about the manager and staff team was positive. There was an open culture in the home and an expectation that people were supported in a person-centred way. Staff were clear about their roles and the management team engaged well with the team and other agencies.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
The last rating for this service was Good (published 29 June 2017). Since this rating was awarded the registered provider of the service has changed. We have used the previous rating to inform our planning and decisions about the rating at this inspection. At this inspection the service has remained rated as Good.
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.