• Community
  • Community healthcare service

LymphVision Clinic

Overall: Good read more about inspection ratings

Third Floor, Stafford Education & Enterprise Park, Weston Road, Stafford, ST18 0BF 0300 180 011

Provided and run by:
Lymphvision Limited

Important: This service was previously registered at a different address - see old profile

Latest inspection summary

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Background to this inspection

Updated 15 July 2022

Lymphvision is an independent service that provides assessment, treatment and imaging to people with lymphoedema. The service offers consultation and assessment, lymphoedema management including manual lymphatic drainage and follow up. The primary provision of the service is Indocyanine green (ICG) lymphography Imaging which enables the clinician and patient to view and map the lymphatics in real time, for assessment and screening. A fluorescent dye is injected into the area of the body of concern and a specialised camera identifies the lymph movement on a computer screen. The clinician then maps the area where the lymph is draining to and produces a tailored treatment plan for enhanced lymphatic drainage. The service can access specific tools and garments suitable for ongoing treatment, for self-use or for use with other lymphatic therapists. This is the only service of its type in England although others offer pre-surgery assessment only. It receives referrals from across the Country.

The service is based in Stafford and has clinics in Henley and Kendal. Referrals are received from health care professionals and patients can refer themselves. The patient receives an initial consultation on the telephone and is then seen in clinic for the assessment. A detailed report and proposed treatment plan is sent to the patient, other therapists, GPs, surgeons and other health care professionals. Patients are typically only seen once. The service has assessed or treated 240 patients since it was registered with the Care Quality Commission in 2018.

The service has never been inspected. It was registered in 2018 for the following regulated activities: Diagnostic and screening procedures and Treatment of disease, disorder and injury. There is a registered manager.

Overall inspection

Good

Updated 15 July 2022

  • The service had enough staff to care for patients and keep them safe. Staff had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well.
  • Staff provided good evidence-based care and treatment. The manager monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients, supported them to make decisions about their care, and had access to useful information.
  • Staff treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped them understand their conditions. They provided emotional support to patients.
  • The service planned care to meet the needs of patients’ individual needs and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
  • Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities.