Archived: Station House

Updated 22 November 2018

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

This inspection took place on 31 October 2018 and was unannounced. It was undertaken by an inspection manager and an assistant inspector.

We looked at statutory notifications sent in by the provider. A statutory notification is information about important events which the provider is required to tell us about by law. We looked at previous inspection reports and other information we held about the service before we visited. We used this information to help plan the inspection.

During our visit we met with the four people who used the service. We also spoke with two members of staff and the registered manager. During our visit to the home we observed how staff interacted and communicated with people.

We looked at a sample of records relating to the running of the home and the care of individuals. These included the care records of one people who lived at the home. We also looked at records relating to the management and administration of people’s medicines, health and safety and quality assurance.

Updated 22 November 2018

Station House is a residential care home for four people with a learning disability, associated physical disability and/or autistic spectrum disorder. Station House is a large detached property with local amenities and transport links close by and the home is staffed 24 hours a day.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People were safeguarded from the risk of abuse as staff were trained to recognise and respond to any signs of abuse. There were sufficient numbers staff to meet people’s needs in a safe way. The provider followed safe recruitment procedures to ensure that appropriate staff were employed. Risks to people were assessed and well managed. People’s medicines were safely managed and administered. There were effective systems in place to reduce the risk of the spread of infection.

The provider followed the principles of the Mental Capacity Act 2005 (MCA). People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. People were supported to eat well in line with their needs and preferences. People’s health and well-being was monitored and supported. People were cared for by staff who were supported and had the skills and training to meet their needs.

Staff interacted with people in a kind and respectful manner and they knew people well. People’s privacy was respected and staff supported people to maintain their dignity. People were offered choice and had access to an advocate if they needed one.

People were provided with opportunities for social activities and they were supported to maintain contact with their family and friends. People saw healthcare professionals when they needed. People could be confident that they received a service which met their needs and preferences. There were effective procedures in place to respond to any concerns or complaints. People's end of life wishes were being assessed.

There were effective management systems in place and there were systems to monitor the quality and safety of the service provided. People were supported by a team of staff who felt supported and valued.

Further information is in the detailed findings below