Updated 10 December 2018
We undertook a focused inspection of Goodwood Court Dental Surgery on 7 November 2018. This inspection was carried out to review in detail the actions taken by the registered provider to improve the quality of care and to confirm that the practice was now meeting legal requirements.
The inspection was led by a CQC inspector who was supported remotely by a specialist dental adviser.
We had undertaken a comprehensive inspection of Goodwood Court Dental Surgery on 19 July 2018 under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. We found the registered provider was not providing well led care in accordance with the relevant regulations of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can read our report of that inspection by selecting the 'all reports' link for Goodwood Court Dental Practice on our website www.cqc.org.uk.
When one or more of the five questions are not met we require the service to make improvements and send us an action plan. We then inspect again after a reasonable interval, focusing on the areas where improvement was required.
As part of this inspection we asked:
• Is it well-led?
Our findings were:
Are services well-led?
We found this practice was providing well-led care in accordance with the relevant regulations.
The provider had made improvements in relation to the regulatory breaches we had found at our previous inspection on 19 July 2018.
Background
Goodwood Court Dental Surgery is in Hove, East Sussex and provides NHS and private treatment to adults and children.
There is level access for people who use wheelchairs and those with pushchairs. Car parking spaces for blue badge holders are available outside the practice.
The dental team includes the principal dentist, one dental nurse and one trainee dental nurse. Both nurses perform dual roles as receptionist. The practice has one treatment room.
The practice is owned by an individual who is the principal dentist there. They have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated regulations about how the practice is run.
During the inspection we spoke with the principal dentist and one dental nurse. We looked at practice policies and procedures and other records about how the service is managed.
The practice is open:
- Monday to Friday from 8.30am to 5.30pm
- Saturday from 9am to 1pm (one Saturday a month by appointment only)
Our key findings were:
- The practice was providing care and treatment in a safe way to patients
- The practice had implemented effective systems and processes to ensure good governance which can be sustained in the longer term, in accordance with the fundamental standards of care.
- Patients’ dental care records were stored securely and patients’ confidentiality was maintained.
- Prescription pads were securely stored and systems were in place to track and monitor their use.