The Beeches

The Beeches is a residential care home providing personal care to up to 32 people. The service provides support to adults with physical disabilities. At the time of our inspection there were 32 people using the service.

People’s experience of using this service and what we found

People felt safe and were supported by a consistent staff team. Appropriate risk assessment and checks were in place to help keep people safe. The service was clean throughout and there was a regular cleaning schedule in place. People were supported and encouraged to have visitors at any time.

People’s needs were fully assessed during the admissions process. Staff took time to get to know people and their preferences.

Staff were kind and caring and supported people to be involved in their care. Staff supported people to maintain their independence and encouraged them to do tasks independently. Staff treated people with dignity and respect.

People were supported to take part in activities which they enjoyed. Staff supported people on regular trips within the local area. The registered manager responded appropriately to complaints and took action to address any issues. Staff had received training in end of life care to support people at the end of their lives.

People and staff had the opportunity to give feedback through regular meetings. The registered manager understood their responsibilities and regular audits were completed at the service.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

This service was registered with us on 27 August 2021 and this is the first inspection.

The last rating for the service under the previous provider was good, published on 11 March 2021.

Why we inspected

This inspection was prompted by a review of the information we held about this service.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.