19 April 2012
During a routine inspection
They told us staff were good and well trained. One person said, 'They listen to you. I can't say anything wrong about them'.
People also told us they felt safe and they would speak with staff if they had concerns. One person said they did not know how other people using the service were going to act, but said, 'I feel safe enough' and, 'The staff are good'.
People told us they had a choice at mealtimes. One person said there was a menu and staff asked people what they would prefer to eat. They also told us that a lot of activities took place.
People using the service said that the building was well maintained and clean.