Archived: Castlewellan House

Updated 27 January 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 23 December 2020 and was announced.

Updated 27 January 2021

About the service:

Castlewellan House is a residential care home registered to provide personal care and support for up to 18 people aged 65 and over. At the time of the inspection there were 16 people living in the home.

People’s experience of using this service:

People who lived in the home continued to be supported to remain safe. Management and staff knew people well and supported them with kindness and consideration. Staff knew how to keep people safe and had received training in safeguarding and how to reduce the risks of harm from occurring.

People received medications safely and risks to people had been assessed and managed to identify and reduce or address the impact of any known risks. People were supported to access healthcare services as needed and staff responded promptly to changes in people’s health. Other aspects of safety, including fire safety and issues of personal safety, were well managed in the home.

People were supported by a team of consistent staff who provided kind and personalised care. Safe recruitment processes ensured people were supported by staff of good character. People were cared for by staff who were well trained.

People’s preferences and experiences were known, and staff provided encouragement and enabled people to do as much as possible for themselves. People’s rights were upheld and protected, and people received kind support and assistance to have choice and control over their day to day lives.

People were supported to maintain their health through a good diet that provided them with choice and addressed their nutritional needs. Drinks were readily available at all times. People continued to be supported in a comfortable home with access to all communal areas and private space as they wished.

People and staff were encouraged to provide feedback about the home. There was a range of effective monitoring systems in place to check the home was well managed and delivered care that enabled people to have a good quality of life. The registered manager and deputy manager were aware of their responsibility to report events that occurred within the home to the CQC and other external agencies.

Rating at last inspection: Good (report was published March 2016)

Why we inspected: This was a planned inspection based on the previous rating.

Follow up: We will continue to monitor the service through the information we receive.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk