2 April 2013
During a routine inspection
People expressed their views on how they wanted to maintain their independence and care workers we spoke with told us how they supported people in their choices.
People were complimentary about the care and support they received. One person told us, 'I am really happy with the care I get.' Another person said, 'They are very good.'
The provider had a system in place to make sure staff recruited had the required documents and checks in place to protect people.
People who used the service were cared for by workers who were suitably trained and qualified to meet people's needs.
The provider supported their staff and made sure care workers were trained to an appropriate standard to meet people's needs. They also encouraged care workers to participate in regular team meetings and supervisions.
The three people we spoke with told us they had not felt the need to make a complaint because they were satisfied with the service.
We last inspected the service on 05 July 2012 and found that the provider had incomplete medication records. During this Inspection we found improvements had been made.