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Archived: Sherrick House

Overall: Good read more about inspection ratings

30 Church End, Hendon, London, NW4 4JX (020) 8203 4860

Provided and run by:
Barnet Mencap

Latest inspection summary

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Background to this inspection

Updated 2 May 2019

The inspection:

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. This inspection was planned to check whether the provider was meeting the legal requirements and regulations associated with the Act, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

The inspection as carried out by one inspector.

Service and service type:

Sherrick House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service did not have a manager registered with the Care Quality Commission. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. Six weeks prior to the inspection, a service manager commenced employment and at the time of inspection, had applied to register with CQC. At the time of drafting this report, their application was pending approval.

Notice of inspection:

The inspection was announced and the service had 48 hours’ notice. This was because the service provided care on a respite basis and we needed to be sure there would be people using the service at the time of inspection

What we did:

Before the inspection we reviewed information available to us about this service. The provider had completed a Provider Information Return (PIR). This is a document that asks the provider to give some key information about the service, what the service does well and improvements they plan to make. We looked at the information provided in the PIR and used this to help inform our inspection. We also reviewed previous inspection reports and the details of safeguarding events and statutory notifications sent by the provider. A notification is information about important events which the provider is required to tell us by law, like a death or a serious injury.

We spoke with two people living at the home on the day of inspection. We observed how staff interacted with the people. We spoke to two support workers, service manager and nominated individual. Following the inspection, we spoke with two people’s relatives.

We reviewed two people’s care records which included care plans, risk assessments and daily observation records and four staff files. We also looked at other documents associated with the running of the service which included staff rotas, quality monitoring records and staff training.

Overall inspection

Good

Updated 2 May 2019

About the service: Sherrick House is a respite and short breaks residential care home run by Barnet Mencap. The home is registered to accommodate up to four people and on the day of the inspection, there were two people using the service.

People’s experience of using this service:

People received personalised care. Comprehensive care plans had been developed which reflected people’s wishes on how they wanted to be supported.

People were supported by kind and caring staff who worked hard to promote their independence and sense of wellbeing.

The outcomes for people using the service reflected the principles and values of Registering the Right Support in the following ways; people's support was focused on them having as many opportunities and choices as possible.

Risks to people's health, safety and wellbeing were assessed and management plans were put in place to ensure these were reduced as much as possible. However, we found concerns with an aspect of building safety which was resolved following the inspection. People received their medicines as prescribed.

There were sufficient staff available to support people within the home and in the community. Staff were safely recruited.

Staff had received appropriate training and supervision. Staff felt supported by the management team and were encouraged to contribute ideas for improvement of the service.

We found some safety concerns in the home as there were no window restrictors to prevent falls from windows. We received confirmation following the inspection that this was addressed.

The newly employed manager was actively working to improve the service.

Rating at last inspection: Good (Report published 20 October 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit in line with our re-inspection programme. If any concerning information is received we may inspect the service sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk