Prospect House Residential Home

Updated 16 April 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.

This inspection took place on 30 March 2021 and was announced.

Updated 16 April 2021

Prospect House Residential Home is a care home that provides support and accommodation for up to 26 older people, some of whom may be living with dementia. On the day of the inspection there were 23 people living at the home. Some private accommodation is on the ground floor although most bedrooms are located on the first floor. Eleven bedrooms have en-suite facilities. There are various communal areas where people can spend the day and there is a passenger lift to enable people to access the first floor.

At our last inspection we rated the service as Good. At this inspection we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

There were sufficient numbers of staff employed to make sure people received the support they needed, and those staff had been safely recruited.

Staff received appropriate training and support that gave them the knowledge and skills they required to carry out their roles. This included training on the administration of medicines and on how to protect people from the risk of harm.

People were supported to have choice and control over their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Staff were kind and caring, and they respected people's privacy and dignity.

Care planning described the person and the level of support they required. Care plans were reviewed regularly to ensure they remained an accurate record of the person and their day to day needs.

Activities were made available to people and efforts had been made to ensure these met people’s individual needs and interests.

People and their relatives told us they were aware of how to express concerns or make complaints although no formal complaints had been made to the home.

People were given the opportunity to share their views about the service provided. The feedback we received and our observations on the day of the inspection demonstrated that the home was well managed.

The registered manager carried out audits to ensure people were receiving the care and support they required, and to ensure the premises were maintained in a safe condition.

Further information is in the detailed findings below.