7 January 2014
During a routine inspection
People were encouraged to make everyday decisions. Where they were unable to make more complex decisions the provider acted in accordance with the legal requirements of the Mental Capacity Act.
Nutritional needs had been assessed and were monitored closely. There was information to evidence people were weighed regularly and checks were made ensure people's dietary and fluid intake was sufficient to meet their needs. People we spoke with told us, "There is a choice of meals and I can usually have what I like" and, "The food is lovely, home cooked and always hot. I can't fault it".
Systems were in place to ensure medication was managed stored and administered safely.
Staffing levels were sufficient to meet the needs of the 35 people who used the service and staff had the training and skills they needed to support people appropriately and safely. A person who used the service said, "The staff are lovely, nothing is too much trouble".