Beane River View

Updated 3 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 27 January 2021 and was unannounced.

Updated 3 March 2021

About the service

Beane River View is a residential care home providing care and support for up to 40 people aged 65 and over at the time of the inspection 39 people were accommodated at the home. Some of the people lived with dementia and or other age-related frailties.

People’s experience of using this service and what we found

People were positive about the way they were supported and were given maximum choice and control of their lives. Staff cared for them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were safe at the service and there were enough staff to meet their support needs safely. Staff had received all the appropriate training and had a good understanding of people’s needs. Staff were clear about their roles and felt well supported by the registered manager.

Risks were well managed and kept under regular review. People received their medications safely at the times specified by the prescriber.

People’s needs were fully assessed before they came to live at Beane River View. Detailed support plans were in place and reviewed regularly. The environment was clean and there were no mal odours. However, we observed the building to be in need of some updating and redecoration in places.

People were supported to eat and drink sufficient amounts to maintain their health and wellbeing. People were supported to access health care professionals when required. The service worked in partnership with other professionals to help ensure people received seamless care and support.

People and family members told us staff were kind and caring. People had opportunities to provide feedback through different forums, and the service had received many positive comments and feedback.

People were encouraged and supported to make decisions. Staff were knowledgeable about effective communication and understood through body language where people could not verbalise their wishes.

There were robust quality assurance systems in place. The management team had a good oversight of the service and were working through a detailed action plan. Staff felt well supported in their role.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at Last Inspection

At our last inspection, the service was rated Requires improvement (published 1st January 2019).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor the service to ensure people receive safe, compassionate, high quality Care. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.