• Care Home
  • Care home

Llysfield Nursing Home Limited

Overall: Good read more about inspection ratings

Middleton Road, Oswestry, Shropshire, SY11 2LJ (01691) 657511

Provided and run by:
Llysfield Nursing Home Limited

Latest inspection summary

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Background to this inspection

Updated 25 July 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

One inspector carried out the inspection.

Service and service type

Llysfield Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the CQC. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

Before the inspection we reviewed information available to us about this service. This included details about incidents the provider must notify us about, such as abuse; and we sought feedback from the local authority that worked with the service. We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections. We used all of this information to plan our inspection.

During the inspection

We spoke with four people who used the service and four relatives about their experience of the care provided. We spoke with seven members of staff including the registered manager, administrator, nurses, senior care workers, and the activity person.

We reviewed a range of records. This included two people’s care records and multiple medication records. We looked at two staff files in relation to recruitment and staff supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed.

Overall inspection

Good

Updated 25 July 2019

About the service

Llysfield Nursing Home is a nursing and residential care service, supporting up to 26 people aged 65 and over. At the time of the inspection there were 25 people using the service.

People’s experience of using this service and what we found

People felt safe and well supported by the staff. The provider followed robust recruitment checks to employ suitable staff. There were sufficient staff employed to ensure care was carried out in a timely way. People's medicines were managed safely.

Staff provided effective care; they were confident in their knowledge and skills, understood people's needs and knew how to support them. Staff worked closely with professionals. If people were unwell, staff made sure they received the medical attention they needed.

People had choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

There was a programme of activities open to everyone living in the service. These were tailored to people's individual preferences.

Staff knew about people's individual care needs and care plans were person-centred and detailed. People and relatives described staff as "Excellent, caring and friendly." They treated people with compassion, dignity and respect.

The service was well managed and organised. The registered manager assessed and monitored the quality of care. People and staff were asked for their views and their suggestions were used to continuously improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 14 December 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.