Archived: Station Villa

We observed people interact with each other and with staff in a way that was unrestricted and spontaneous. People were seen to be relaxed with each other. People we did talk to were looking forward to the day, some going to visit relatives, and were heard to be making choices about the day ahead. People liked their rooms.

Staff told us that training was provided, that they enjoyed working at Station Villa, and that they felt they could approach the manager and senior staff if they needed to. Staff told us that they enjoyed their work.