21 June 2023
During an inspection looking at part of the service
About the service
Fairview is a residential care home providing personal care for up to 10 people with a learning disability and mental health conditions. At the time of the inspection there were 9 people living at the service.
People’s experience of using this service and what we found
Right Support:
People received safe care and they were supported by staff who knew how to protect them from harm. Staff supported people to take their prescribed medicines and to access healthcare services.
Staff were aware of people's individual risks and plans were in place to minimise these while maintaining people’s independence.
Recruitment of staff was safe and robust. We saw that pre-employment checks had been completed before staff could commence work.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care:
There was a relaxed atmosphere in the home where staff were respectful and supportive in their interactions with people.
Where people required support with personal care this was provided in a discreet way and promoted people’s dignity and privacy.
People were given choices about the way in which they were cared for. Staff listened to them and knew their needs well.
Right Culture:
Staff demonstrated a positive person-centred attitude to their work and promoted people’s rights and independence.
Staff were proactive in ensuring people had equal access to services.
Staff told us they enjoyed working at the service and we saw they had formed good relationships with people they supported.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 19 December 2018).
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Fairview on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.