27 February 2019
During a routine inspection
Outreach Community & Residential Services - 118 Kings Road is a care home. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both premises and the care provided, and both were looked at during this inspection. The home provides care and accommodation for up to four people who have learning disabilities or who have autistic spectrum conditions. At the time of the inspection there were four people living at the home.
People’s experience of using this service:
At this inspection we found the evidence continued to support the overall rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. The outcomes for people using the service reflected the principles and values of registering the right support. This was because peoples support focused on them having choice and control and as many opportunities as possible for them to gain new skills and become more independent.
People felt safe and risks to people were managed effectively.
The service placed great importance on supporting people to maintain and develop interests which were important to them and which contributed to them living meaningful lives.
People told us their individual beliefs, as well as their Jewish religion and culture, were respected.
Promoting and maintaining people’s independence was at the heart of the service.
Staff received the training and support they needed to carry out their roles effectively. Staff members had been safely recruited and there were sufficient numbers of staff to provide people with the person-centred support they needed.
Medicines were managed safely and people were supported to ensure their health needs were met.
Care records were person centred. People were supported to have maximum choice and control of their lives. Staff supported people in the least restrictive way possible; the policies and systems in the service supported this practice.
The home was well led. People’s needs and the care and support they received was reviewed regularly. Quality assurance systems were in place to monitor and continually improve the quality of the service provided.
Rating at last inspection:
At our last inspection, published in August 2016, we rated the service as good.
Why we inspected:
This was a planned inspection based on the last inspection rating.
Follow up:
We will continue to monitor intelligence we receive about the service until we return to visit in line with our re-inspection programme. If any concerning information is received we may inspect sooner.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk