6 February 2013
During a routine inspection
People's care and support was planned and delivered in line with their individual care plan.
People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to manage medicines.
People we spoke with told us that they could speak to any staff member if they had any problems or concerns. One person said that they were confident that they would be taken seriously and they would do their best to sort the problem out.
Prior to our visit we contacted the local safeguarding and commissioning teams about the service. They informed us that they had no concerns about 1 Newtown Mews.