• Care Home
  • Care home

Archived: St Johns Nursing Home

Overall: Good read more about inspection ratings

Rownhams Lane, Rownhams, Southampton, Hampshire, SO16 8AR (023) 8073 2330

Provided and run by:
R & E Kitchen

Important: The provider of this service changed. See new profile
Important: We are carrying out a review of quality at St Johns Nursing Home. We will publish a report when our review is complete. Find out more about our inspection reports.

Latest inspection summary

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Background to this inspection

Updated 9 July 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.

Inspection team

One inspector and an Expert by Experience carried out the first day of inspection. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service. The expert for this inspection had experience caring for relatives living with dementia. One inspector carried out

the second and third day of inspection.

Service and service type

St Johns Nursing Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service did not have a manager registered with the Care Quality Commission. A registered manager and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Since our last inspection in August 2018, the previous manger had left the service. The manager started working at the service in December 2018 and had applied to CQC to register as manager. This application was in progress at the time of inspection.

Notice of inspection

This inspection was unannounced.

What we did before the inspection

We used the information the provider sent us in the provider information return. This is information providers are required to send us with key information about their service, what they do well, and improvements they plan to make. This information helps support our inspections.

We spoke to two healthcare professionals and one social worker who had recent experience working with the service.

We reviewed audits, quality assurance records and notifications of significant incidents at the service which the provider sent to us since our last inspection.

We used all this information to plan our inspection.

During the inspection-

We spoke with five people and nine relatives. We spoke with the manager, the deputy manager, the operations manager, three nursing staff, five care staff and the administrator.

We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us.

We reviewed a range of records. This included five people’s care records and multiple medication records. We looked at seven staff files in relation to recruitment and supervision. A variety of records relating to the management of the service, including policies and procedures were reviewed

Overall inspection

Good

Updated 9 July 2019

About the service

St Johns Nursing Home is a 'care home' which can accommodate up to 38 people in one adapted building. There were 31 older people living at the service at time of inspection, some of whom were living with dementia and/or had nursing care needs.

People’s experience of using this service:

We found that the care people received was in line with the characteristics of good in all key questions, safe, effective, caring, responsive and well led.

People were protected from risks associated with their health and the risk of suffering abuse and harm. Risks related to the environment such as fire safety were thoroughly assessed and mitigated.

Staff received appropriate training in their role. They understood people’s needs in relation to their health and wellbeing.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

Staff were caring in their approach and treated people with dignity.

People received individualised care, which reflected their needs and preferences.

The manager was professional and dedicated in their role. They had effective systems in place to monitor the quality and safety of the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was requires improvement (published 20 October 2018). The provider completed an action plan after the last inspection to show what they would do and by when to improve in ensuring there were robust recruitments processes in place. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.