Avondale Lodge Care Home

Updated 16 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 5 February 2021 and was announced.

Updated 16 March 2021

About the service

Avondale Lodge Care Home is a residential care home providing personal care to 11 people at the time of the inspection. The service is registered to support up to 14 older people who may be living with dementia or have other mental health needs. It accommodates people in one adapted building on two floors. There was a recently refurbished shared sitting and dining area, and an enclosed garden with a summer house.

People’s experience of using this service and what we found

People received care and support that was safe. People were protected from avoidable harm, abuse and other risks to their health and welfare. There were enough staff deployed to support people safely and promptly. People had their prescribed medicines in line with their preferences.

People received care and support that was effective and based on detailed assessments and care plans which reflected their physical, mental and social needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

There were caring relationships between people and their support workers. Staff had got to know people, their interests and their families. Staff respected and promoted people’s privacy, dignity and independence, and encouraged people to be as independent as possible.

People’s care and support met their needs and reflected their preferences. The provider was aware of and followed best practice guidance. Care planning took into account people’s communication needs. People could take part in activities inside and outside the home which reflected their interests and prevented social isolation.

The service was well led. There was focus on meeting people’s individual needs and preferences. There were effective management and quality processes appropriate to the size of the service.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk.

Rating at last inspection

The last rating for this service was good (report published 10 May 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.