11 January 2012
During an inspection looking at part of the service
'I have no complaints, if I need anything I just have to ask" .
'I am happy with the staff. They are always available when you need them. They looked after me really when I was taken poorly recently'.
The care and the food are very good. They cope with some of the more difficult residents really well in my opinion'.
'I am very happy. The staff are all very kind and caring towards me. They are very patient and understanding'.