Honeybrook House

Ratings

• Overall

  Requires improvement

• Safe

  Requires improvement

• Effective

  Good

• Caring

  Good

• Responsive

  Good

• Well-led

  Requires improvement

Our view of the service

Honeybrook House is a residential care home providing accommodation and personal care to up to 10 people. The service provides support to people with a learning disability, and / or autistic people. At the time of our assessment there were 8 people living at the service. We undertook an assessment of the service on 19 April 2024. We assessed this service to follow up on our last inspection and due to a number of concerns reported to us. The concerns regarded people’s safety, management of medicines and deployment of staff. We assessed 3 quality statements in the safe key question: safeguarding, involving people to manage risks, and medicines optimisation. We assessed 1 quality statement in the effective question: consent to care and treatment. We assessed 3 quality statements in the well led-key question: governance, management and sustainability, partnership and communities, and learning, improvement and innovation. We found areas of concern relating to record keeping and need for consent. We identified 2 breaches of our regulations. We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. 'Right support, right care, right culture' is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it. This assessment was carried out by 1 inspector, 1 Expert by Experience and 1 specialist advisor who specialised in learning disability nursing. The scores for this area have been combined with scores based on the key question ratings from the last inspection. The overall rating for the service remains requires improvement.

People's experience of this service

The service was not always able to demonstrate how they were meeting the underpinning principles of Right support, Right care, Right culture Right Support. People told us they felt safe living at the service. They told us they were supported by familiar staff and knew the registered manager. However, some people’s relatives expressed their concerns about people’s capacity to make decisions that might have a long-term impact on their health and well-being. We received mixed feedback about communication between the service and people’s relatives.