Background to this inspection
Updated
3 February 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 25 January 2022 and was announced. We gave the service 24 hours notice of the inspection.
Updated
3 February 2022
About the service: Oakfield (Easton Maudit) is a residential care home registered to provide accommodation and personal care for up to 18 adults with autism and/or learning difficulties, dementia, mental health and physical and sensory difficulties. At the time of inspection, 18 people were using the service.
People’s experience of using this service:
The service worked within the principles and values that underpin Registering the Right Support and other best practice guidance. This ensured that people could live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control over their own lives, choice, and independence.
Improvements were required to ensure that the systems in place to monitor the quality of the service and drive improvements were embedded and consistently maintained.
People were cared for and supported by staff who were friendly, caring and passionate about their work; they were treated with respect and their dignity maintained.
People had detailed personalised plans of care which ensured staff provided consistent care and support in line with their personal preferences. People were encouraged to have as much control of their care as possible and to be independent.
People were supported to maintain good health and nutrition and live fulfilled lives. They were protected from the risk of harm and received their prescribed medicines safely.
Staff were appropriately recruited and there were enough staff to provide care and support to people to meet their needs. They had access to the support, supervision and training that they required to work effectively in their roles.
Staff knew their responsibilities as defined by the Mental Capacity Act 2005 (MCA 2005). The provider was aware of how to make referrals if people lacked capacity to consent to aspects of their care and support and were being deprived of their liberty.
Information was provided to people in an accessible format to enable them to make decisions about their care and support.
People knew how to raise a concern or make a complaint and the provider had implemented effective systems to manage any complaints received.
The service had a positive ethos and an open culture. The provider and registered manager were approachable, understood the needs of the people in the home, and listened to staff and relatives.
The service met the characteristics for a rating of ‘good’ in four of the five key questions we inspected and rating of ‘requires improvement’ in one. Therefore, our overall rating for the service after this inspection was ‘good’.
Rating at last inspection:
Requires improvement (report published 25th June 2018).
Why we inspected:
This was a planned inspection based on the rating at the last inspection.
Follow up:
We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk