31 May 2023
During a routine inspection
The Annex is a residential care home providing personal care for up to 2 young people between the age of 16 and 24 years old. At the time of the inspection 2 people resided at the home.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support:
People lived in a safe environment and received their medication safely. We identified some areas of further development around homely remedies and emergency evacuation plans.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Safe recruitment processes were followed. Staff received on-going training and development to support them in their roles.
People were encouraged to have choice and support was personalised to their wishes. People were encouraged to be as independent as possible in their home and out in the community.
People were encouraged to undertake voluntary work, employment, vocational courses in line with their wishes and to explore new social, leisure and recreational interests. A range of activities were in place to support people’s personal and social development.
Right Care:
People were positive about the care and support they received. People were treated with dignity and respect by staff knowledgeable about the person and their support needs.
People were supported to be as independent as possible in the home. Staff knew people well, respectful of them as an individual.
Staff spoke passionately regarding the people they supported and working for the provider.
Right Culture:
People were encouraged to have choice and control of their lives. Staff supported people to be as independent as possible in their homes and out in the community.
The registered manager, senior staff and staff demonstrated a personal-centred culture which focused on meeting people's individual needs.
The registered manager was committed to developing people skills and opportunities to support future independence.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 06 January 2022 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Recommendations
We have made recommendation that the provider reviews its medication policy, and the registered manager reviews the emergency evacuation procedures at the home.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.