- Community healthcare service
HMP Five Wells
Report from 13 January 2025 assessment
Contents
Judgements
Our view of the service
Date of assessment: 4 to 6 November 2024. HMP Five Wells is a category C resettlement prison that holds around 1680 men. Practice Plus Group (PPG) provides health and social care services for men at the prison including nursing, GP, mental health, substance misuse and pharmacy services. Dental services are subcontracted to another provider. This inspection was an announced focused inspection carried out to follow up on the breaches of regulations we identified during our previous comprehensive inspection between 8 and 11 January 2024. The previous inspection was conducted in partnership with His Majesty’s Inspectorate of Prisons (HMIP) as part of CQC’s joint inspection programme for prisons. At the previous inspection, we found that the quality of healthcare provided by PPG at this location did not meet the fundamental standards. We issued 2 Requirement Notices in relation to safe care and treatment, and staffing. The report from the previous comprehensive inspection with HMIP in January 2024 can be found at https://hmiprisons.justiceinspectorates.gov.uk/hmipris_reports/hmp-five-wells. This inspection in November 2024 was carried out in partnership with HMIP and included one CQC health and justice inspector and one HMIP health and social care inspector. During this inspection we looked at 3 quality statements. Before this inspection we reviewed a range of information that we held about the service. Following the announcement of the inspection we requested additional information from the provider, which we reviewed. We asked the provider to share further information with us. We spoke with healthcare staff, visited medicines administration areas, reviewed systems and procedures, and sampled a range of patient clinical records. During this inspection we reviewed the breaches from the last inspection, and we found that the provider had addressed the previous breaches and were now compliant with the relevant regulations. CQC does not rate services provided in prisons.