11 April 2023
During an inspection looking at part of the service
Redbricks Care Home is a residential care home without nursing registered to provide personal care for 9 people. At the time of our inspection visit there were 7 people who lived at the home, 6 of these received the regulatory activity of personal care.
The home is situated on the sea front in Cleveleys and comprises of the following accommodation, open plan lounge/dining room, kitchen and laundry facilities. Bedrooms are located on the ground and first floors and comprises of nine single rooms with ensuite facilities. A passenger lift is available to facilitate access between the ground and first floor.
People’s experience of using this service and what we found
Medicines were not stored or consistently administered safely. We have made a recommendation about this. People were supported safely, and the provider had plans in place in case of emergencies. There were enough staff to meet people’s needs and the provider ensured staff were of good character. Staff had received training to keep people safe and knew what action to take in response to any allegations of abuse. The premises were clean, tidy, and maintained, and there were no restrictions on family and friends visiting.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was led by a manager who was described as approachable, supportive and caring. The culture at the service was open and inclusive. Staff understood their roles and responsibilities. The provider monitored the quality of the service using a range of systems. The manager and provider acted upon suggestions or ideas that were made by people, to ensure the service continued to improve.
For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk.
Rating at last inspection
The last rating for this service was good (published 21 October 2017).
Why we inspected
This inspection was prompted by a review of the information we held about this service. As a result, we undertook a focused inspection to review the key questions of Safe and Well-led only.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating.
The overall rating for the service has remained the same based on the findings of this inspection.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.