• Residential substance misuse service

Allington House - Bournemouth

Overall: Good read more about inspection ratings

46 Dean Park Road, Bournemouth, Dorset, BH1 1QA (01202) 551254

Provided and run by:
Streetscene Addiction Recovery

Important: The provider of this service has requested a review of one or more of the ratings.

Latest inspection summary

On this page

Our current view of the service

Good

Updated 8 January 2024

Allington House is a residential substance misuse service in Bournemouth. We conducted an onsite assessment of the care provided at Allington House on 10 January 2024. We reviewed safe, effective, caring and responsive key questions. The overall rating for this service is good. We have rated the quality statements we looked at (safe, caring, effective and responsive) as good. Medicine management procedures were robust and risk assessments with crisis/relapse plans were in place. This meant breaches of regulation identified at the previous inspection were now met by the provider.

People's experience of the service

Updated 8 January 2024

Feedback received by people receiving care and treatment was positive. Post treatment surveys were undertaken by the service and people spoke fondly of staff and their experience. However, following our inspection feedback identified some people using the service were confused regarding access restrictions on personal items such as mobile phones. The service immediately rectified this and revisited admission information to ensure people understood expectations prior to using the service.