• Hospital
  • Independent hospital

Ultrasound Best

Overall: Requires improvement read more about inspection ratings

48 Unit 1, Bridge Street, St. Helens, WA10 1NW (01744) 610499

Provided and run by:
Angela Labsan Donsol

All Inspections

4 July 2023

During a routine inspection

We rated the service requires improvement because:

  • The provider did not always operate effective governance to ensure staff practice aligned to policies and policies were not always up to date.
  • The provider did not always fully identify and consider the risks to service users and staff and did not always collect enough information to safeguard people effectively.
  • Staff did not always complete mandatory training on time and the provider did not always check they completed.
  • The provider did not always operate robust recruitment processes to ensure staff were ‘fit and proper’ for their role.

However:

  • The provider implemented innovative initiatives to support patients at risk of domestic abuse.
  • The clinic environment was fit for purpose and a welcoming environment for service users and their families.
  • Staff worked well together to support service users and were passionate about delivering good care. Service user’s feedback was consistently positive.
  • The service had effective systems in place to refer service users to other services if they needed to.