20 December 2011
During a routine inspection
The relative told us the care, treatment and support given to their relative had helped them with their social skills. They said that the people who use the service were kept safe and well by staff who knew them and that staff work very hard to ensure people receive the care and support they require.
They said people who use the service and their relatives/other representatives were asked for their views on the quality of care, support and treatment given to the people who use the service and that they knew who to speak with if they had any complaints.