16 February 2018
During a routine inspection
The Richardson Partnership for Care – 23 Duston Road provides accommodation and care for up to 10 younger adults, including people with learning disabilities and acquired brain injury. Respite care is also part of the service provided. There were nine people in residence, including one person receiving respite care, when we inspected.
At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and on-going monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
The service met all relevant fundamental standards related to staff recruitment, training and the care people received. People’s care was regularly reviewed with them so they received the timely care they needed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
Staff were friendly, kind and compassionate. They had insight into people’s capabilities and aspirations. They respected people's diverse individual preferences for the way they liked to receive their care and participate in activities they enjoyed.
People’s healthcare needs met. They had access to community based healthcare professionals, such as GP’s and nurses, and had regular check-ups. They received timely medical attention when needed. Medicines were safely managed.
People were supported to have a balanced diet and they had enough to eat and drink. They said the meals were enjoyable with plenty of choices to suit their tastes.
The provider and registered manager led staff by example and enabled the staff team to deliver individualised care that consistently achieved good outcomes for all people using the service. There were arrangements in place for the service to make sure that action was taken and lessons learned when things went wrong so that the quality of care across the service was improved.
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