Archived: Lumb Valley Care Home

Updated 11 February 2021

We carried out this targeted inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by one inspector.

Service and service type

Lumb Valley Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was announced. We gave 24 hours' notice of the inspection due to restrictions in place during the COVID pandemic.

What we did before the inspection

We looked at the information we held about the service. This information included statutory notifications the provider had sent to CQC. A notification is information about important events which the service is required to send us by law.

The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.

We contacted local authority commissioners and asked them for their views about the service. This information helps support our inspections. We used all this information to plan our inspection.

During the inspection

We spoke with one person living in the home, the registered manager and provider. We carried out a tour of the premises with the registered manager and reviewed a range of records. This included two people’s care plans and associated records. We looked at one staff file to check the recruitment process and also reviewed a variety of records relating to the management of the service.

After the inspection

The registered manager sent us further details about the infection prevention and control arrangements in the home.

Updated 11 February 2021

We carried out an unannounced inspection of Lumb Valley Care Home on 4 and 5 June 2018.

At the last inspection in January 2016, we rated the service as good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection, we found the service remained Good.

At the time of our inspection, the manager was not yet registered with the Care Quality Commission (CQC). However, following the inspection we were notified that the application to register the manager with CQC had been approved. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Lumb Valley care home is registered to provide accommodation, personal care and support for 22 people. Lumb Valley care home is located in the area of Lumb in Rossendale. The accommodation consists of communal areas and single and twin-bedded rooms on three floors with stair lift access; there is a separate unit for people living with dementia. There are accessible gardens and safe patio areas and a small car park for visitors and staff. At time of the inspection there were 16 people accommodated in the home.

People were happy with the care they received and made positive comments about the staff. They told us they felt safe and happy in the home and were comfortable in the company of staff. Staff understood how to protect people from abuse.

The information in people's care plans was sufficiently detailed to ensure they were at the centre of their care. People's care and support was kept under review and they were involved in decisions about their care. Risks to people's health and safety had been identified, assessed and managed safely. Relevant health and social care professionals provided advice and support when people's needs changed.

The home was a clean and comfortable place for people to live in. Appropriate aids and adaptations had been provided to help maintain people's safety, independence and comfort. Further improvements to the home were planned.

A safe recruitment procedure was followed and arrangements were in place to make sure staff were trained and competent. People considered there were enough staff to support them. People received their medicines when they needed them. Staff administering medicines had received training and supervision to do this safely.

People had choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. Staff respected people's diversity and promoted people's right to be free from discrimination. People's dignity and privacy was respected and upheld and staff encouraged people to be as independent as possible.

People had access to suitable activities. People were given a choice of meals and staff knew their likes and dislikes. People's nutritional needs were monitored and reviewed. People told us they were happy and knew how to raise their concerns and complaints; they were confident they would be listened to.

There were effective systems for assessing, monitoring and developing the quality of the service. People and their relatives were consulted around their care and support and their views were acted upon.

Further information is in the detailed findings below.