Archived: Apasenth Home & Community Services

6 June 2011

During a routine inspection

The Commission is currently developing new formats for questionnaires to be issued to people who use services. It was not therefore possible to do this prior to this planned review although we did look at samples of quality assurance feedback questionnaires that the agency itself undertakes. We were introduced to some people who use the agency's services and who also attend a day centre in the same building as the agency offices. We will refer to the outcome of the agency's most recently published quality review later in this report.

See full summary of 6 June 2011 report See shortened summary of 6 June 2011 report