Archived: Ecclesholme

Updated 17 September 2014

We visited Ecclesholme on the 15 April 2014. We looked around the home including the communal areas and some bedrooms. We spent time speaking with people who used the service, members of staff, the administration staff and the management team.

The last inspection of Ecclesholme took place on 23 April 2013 and no areas of concern were identified.  

The inspection was carried out as part of the first testing phase of the new inspection process the Care Quality Commission (CQC) is introducing for adult social care services. We set out to answer our five questions; Is the service safe, effective, caring, responsive and well led?

For the purpose of this inspection a visit was carried out by an Inspector from the CQC.

We spoke with six people who used the service, three visitors and a district nurse. We looked at some care plans, staff personnel files and servicing certificates to ensure the safety of people living and working at the home.

Before our inspection, we reviewed all the information we held about the home, including any complaints, notifications and any safeguarding referrals. We also spoke with the Salford Safeguarding Review and Extra Housing Care team to seek their views about the service.

Updated 17 September 2014

Ecclesholme Care Home is situated in the Eccles area of Manchester and provides care and support for 50 adults. The home does not provide nursing care. The home is a three storey purpose built home set in its own grounds with safe and secure garden areas. Car parking at the front of the home is available.  The home is close to shops and other local amenities.

Below is a summary of what we found. The summary is based on our observations during the inspection, discussions with people who use the service, their relatives, the staff supporting them and the records we looked at.

At the time of our inspection 46 people were living at the home. The manager told us 36 of those people had a dementia related illness.

Systems were in place to ensure that people were protected against the risk of potential harm or abuse. Staff had access to policies and procedures to guide them in areas such as safeguarding from abuse, Mental Capacity Act 2005 (MCA), deprivation of liberty safeguards (DoLS), confidentiality and recruitment.

Effective recruitment procedures were in place so people were safe and their health and welfare needs were met by appropriately recruited staff.

Sufficient numbers of staff were on duty to ensure people were supported. Staff had undertaken appropriate training in areas such as moving and handling, dementia awareness, infection control and end of life care.

We found the care records provided staff with information about the individual needs of people and directed staff on how care and support was to be delivered.  We saw care records were safely and securely stored to maintain confidentiality.

We saw arrangements were in place to ensure people were supported to have adequate nutrition and hydration. People were provided with a choice of food and drinks.

We saw people were offered a wide range of activities both in the home and within the local community.

We saw privacy and dignity was respected when staff supported people with their personal care needs. Staff were seen to escort people to their own room or bathroom so care could be provided in private.

Suitable arrangements were in place to monitor the quality of the service to check people were receiving a good quality service. The home was maintained to a good standard with a rolling programme of decoration and refurbishment. Maintenance checks were made to premises and to the servicing of equipment helping to ensure people were kept safe.