Updated 25 January 2024
Date of assessment 7 February to 8 February 2024. Castle Lodge Independent Hospital is a specialist independent mental health service based in Kingston Upon-Hull. It is part of Barchester Healthcare. The service provides treatment and care for individuals detained under the Mental Health Act, Mental Capacity Act or as an informal patient experiencing cognitive impairment or enduring mental health illness. The service has 15 beds over 2 wards: Bluebell Ward –10 bed ward for men aged 50 years+ and Primrose Ward – 5 bed ward for women aged 50 years+. A new Registered Manager, had taken over the leadership of the service since the last inspection. We rated safe environments as outstanding because we found that risks were assessed using a balanced and proportionate approach; people were cared for in a safe environment and the service were exceptional at meeting people's care and treatment needs; facilities, equipment and technology were well-maintained. Leaders and staff considered how environments kept people safe from physical and psychological harm. We also found that people received care, treatment and support that was evidence-based and in line with good practice standards. Risk assessments were holistic and person centred and enabled staff to respond to risk in a positive way that protected peoples rights and dignity. The service took a proportionate approach to imposing restrictions on people. People received information about care and treatment in a way they could understand. People's capacity and ability to consent was taken into account and this included consultation with others such as carers, families and advocates. The service promoted people's independence, health and wellbeing by enabling choice and control. Staff provided access to a range of in-house and community activities to support people build and maintain relationships. People’s care, treatment and support promoted equality and the service worked to remove barriers and protect people’s rights.