Archived: Greig House

Updated 22 February 2016

Greig House is registered to provide residential detoxification, care and support for up to 20 people with alcohol and/or drug dependency.

Greig House is registered to provide;

accommodation for persons who require treatment for substance misuse; and treatment of disease, disorder or injury.

There was a registered manager for the service.

The service received referrals from various organisations inside and outside of London.

We have inspected Greig House twice since 2010, most recently in July 2013. At that time, Greig House met essential standards, now known as fundamental standards.

Updated 22 February 2016

• Greig House provides residential detoxification, care and support for up to 20 people with alcohol and/or drug dependency. We identified serious concerns about the care and treatment of patients going through alcohol detoxification. We identified less serious concerns about patients undergoing opiate detoxification.
• People at high risk of alcohol withdrawal seizures and delirium tremens were admitted to the service. Such people should have had alcohol detoxification in hospital. The service did not transfer a patient who required treatment in hospital immediately, as they should have.
• Policies and practices regarding the prescribing and administration of medicines were unsafe. National and professional guidelines were not followed. This increased the risks to patients.
• We informed the provider of our serious concerns regarding the safe care and treatment of patients - Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The provider voluntarily made a commitment to immediately stop all admissions of patients to the service until all areas of non-compliance had been resolved. The provider also produced an action plan. The Care Quality Commission will monitor the progress of the action plan closely.
• We identified concerns regarding other areas of the service. We have issued the provider with a warning notice and taken other action regarding these concerns.
• There were a large number of thank you cards on display from recent patients. They described the staff as caring and kind.