About the serviceBlossom Hill Care Centre is a residential care home providing personal and nursing care to up to 40 people. The service provides support to older people, some of whom are living with dementia. At the time of our inspection there were 40 people using the service.
People’s experience of using this service and what we found
People and relatives gave positive feedback about the care provided at Blossom Hill Care Centre. People also said they felt safe. Staff knew how to report concerns and felt confident to do so.
Safeguarding referrals, as well as incidents and accidents, were investigated. Health and safety related checks were completed to maintain a safe environment and the home was clean throughout. There were enough staff to meet people's needs and new staff were recruited safely. People received the medicines they needed when they were due.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
There was a structured approach to quality assurance which was used to identify areas for improvement. People, relatives and staff had opportunities to give feedback about the home.
Rating at last inspection
The last rating for the service under the previous provider was good, published on 22 November 2018.
Why we inspected
We had concerns about the length of time since we last inspected the home. We undertook a focused inspection to review the key questions of safe and well-led only. For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained good based on the findings of this inspection.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Blossom Hill Care Centre on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.