• Mental Health
  • Independent mental health service

The Priory Hospital Roehampton

Overall: Good read more about inspection ratings

Priory Lane, London, SW15 5JJ (020) 8876 8261

Provided and run by:
Priory Healthcare Limited

Report from 19 June 2024 assessment

Ratings

  • Overall

    Good

  • Safe

    Requires improvement

  • Effective

    Good

  • Caring

    Good

  • Responsive

    Good

  • Well-led

    Good

Our view of the service

The Priory Hospital Roehampton is an independent hospital that provides support and treatment for people with mental health problems and substance misuse problems. This assessment took place at the two Child and Adolescent mental health wards (CAMHS). The rating for this service has been combined with previous inspections. The overall rating of Priory Hospital Roehampton has changed from requires improvement to good. As a result of this inspection, the overall rating for the assessment service group Child and Adolescent mental health wards has improved from requires improved to good. We carried out our on-site assessment on 26 and 27 March 2024, looking at improvements that had been made on the 2 Child and Adolescent mental health wards (CAMHS). We looked at 20 quality statements across all five key questions; safe, effective, caring, responsive and well led. During this assessments feedback from carers remained mixed and further improvements were necessary. This was a breach of Regulation 9, person-centred care of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. The service must make further improvements to ensure staff involve families and carers appropriately and involve them in their children’s care, including inviting parents and carers to meetings and providing them support where needed.