• Care Home
  • Care home

Florence Road

Overall: Good read more about inspection ratings

32 Florence Road, Boscombe, Bournemouth, Dorset, BH5 1HQ (01202) 396933

Provided and run by:
Shelley Park Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 21 October 2024

Florence Road is registered to provide care, treatment and support for up to 43 people. The home specialises in providing nursing care and support to people who are living with complex neurological and long-term conditions. At the time of this assessment, there were 37 people living at the home. This assessment was prompted by fire safety concerns within the home, however, following this assessment we are assured by the arrangements in place to keep people safe. The assessment took place between 22 October and 25 October 2024. People had risk assessments in place for all their care, nursing and support needs. Risk assessments were completed with people’s involvement and supported them to be independent and take risks as they wished in the safest way possible. Environmental risk assessments and robust utility checks were in place and complete. Governance systems were in place to ensure oversight. The registered manager told us they were confident in their team and felt supported. People and staff were complimentary about the registered manager.

People's experience of the service

Updated 21 October 2024

People told us they were happy and felt safe living at the home. People were supported to live their lives as safely as possible whilst not compromising their independence and freedom. Staff encouraged and supported them to explore new experiences, this included new and long-standing interests and hobbies. People were complimentary about their relationship with staff and were confident in the management of the home.