2 May 2013
During an inspection looking at part of the service
When we visited in August 2012 we found people were cared for by staff who had not always been supported to deliver care and treatment safely and to an appropriate standard. Staff had not updated mandatory training such as fire and first aid. We found that several staff had not updated their positive behaviour management training. There was no evidence to show that staff had received training related to peoples' needs such as autism although they had highlighted that this training would be useful. At this visit we found significant improvements in the level of training staff had attended. This included mandatory requirements and relevant training related to people's needs such as autism, the Mental Capacity Act 2005, and visual impairment awareness.