Background to this inspection
Updated
17 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the COVID-19 pandemic we are looking at how services manage infection control and visiting arrangements. This was a targeted inspection looking at the infection prevention and control measures the provider had in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 16 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
17 March 2022
About the service:
¿ Abbey Retirement Home is a care home. People in care homes receive accommodation and
personal care as single package under one contractual agreement. The Care Quality Commission (CQC) regulates both the premises and the care provided. Both were looked at during this inspection.
¿People living at Abbey Retirement Home were aged over 65 and had nursing care needs. Some people were living with dementia.
¿ Abbey Retirement Home is registered to provide care for up to 15 people. At the time of inspection there were 13 people using the service.
¿ Accommodation is spread over two floors. Bedrooms were a mixture of single and dual occupancy.
¿ For more details, please see the full report which is on the Care Quality Commission website at
www.cqc.org.uk
People's experience of using this service:
¿ People received care that was safe, effective, caring, responsive and well led.
¿ People and their relatives consistently provided positive feedback about all aspects of the care they received.
¿ People received safe care and were protected from the risk of suffering harm. The provider mitigated risks associated with people's health and ensured there was a safe environment for people to live in.
¿ Staff received appropriate training and support in their role.
¿ There was a warm and homely atmosphere at the service. Staff were caring and knowledgeable about people’s needs, treating them with dignity and respect.
¿ People received responsive care in line with their needs and preferences, including in relation to their health and nutrition.
¿ People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.
¿The registered manager had effective systems in place to monitor the quality and safety of the service.
Rating at last inspection:
¿ At the last inspection the service was rated Good (15 October 2016).
Why we inspected:
¿ This was a planned inspection to check that this service remained Good.
Follow up:
¿ We did not identify any concerns at this inspection. We will therefore re-inspect this service within our published timeframe for services rated good. We will continue to monitor the service through the information we receive.