Updated 2 May 2024
We carried out our on-site assessment on 03 July and 09 July 2024. The last rating for the service was Inadequate (report published 08 December 2023). At the last inspection, the provider was in breach of regulation regarding safe care and treatment and good governance. Some improvements had been made since our last inspection of the care home and the provider is no longer in breach of regulation relating to good governance. The new manager had introduced unit managers for improved oversight of the service; risk was better managed. Safeguarding incidents were fewer, and any incidents were analysed and investigated to help reduce the risk of re-occurrence and ensure lessons were learnt. Staff were more consistent, and rotas demonstrated staffing levels were maintained to ensure people received the support they required. Training had improved; staff had the relevant skills to support people safely and competency checks supported this. We saw staff respond well to people’s distress, anxiety or change in mood. Communication with staff occurred at regular meetings, in ‘flash’ meetings and during shift handovers. Staff felt involved. However, further improvements were still required in relation to medicines management to ensure the safety of people living at Barton Brook care home and regular supervision of all staff was a priority for the new manager.