6 December 2013
During an inspection looking at part of the service
People's needs were assessed and care and support was planned and delivered in line with their individual care plan. We spoke with five people who used the service and they said they were happy with the care and support they received. One person said, 'I've made good progress since I've been here. I'm supported to do things for myself like cooking.' Another person said, "The staff are very helpful and obliging." Another person said, 'It's brilliant. I get lots of help and am going to improve my walking next.'
Staff told us people received good care and support. They said the provider had made positive changes since the last inspection, which had improved the overall service.
In this report the name of a registered manager appears who was not in post and not managing the regulatory activities at this location at the time of the inspection. Their name appears because they were still a registered manager on our register at the time.