- Care home
Archived: 30-31 Pickwick Close
All Inspections
9 July 2013
During a routine inspection
We found that people who use this service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening.
We saw that recruitment checks were in place. Further developments were needed regarding the current feedback mechanisms for obtaining views from people who use the service or others acting on their behalf as they were not effective.
9 May 2012
During a routine inspection
We looked at residents meeting minutes and spoke with two people who use the service, a relative and two advocates who told us that the staff interacted in a satisfactory manner with people who use the service.
The people we spoke with and the information we saw showed us that the care was satisfactory and that staff were caring towards people who used the service.
The advocates said that there were some one staff to one person activities but that more engagement on meaningful activities would be good.
4 May 2011
During a routine inspection
Where people did respond it was in a happy and positive way, however, they did not respond to many of the questions that we asked in many of the outcome areas.