7 November 2018
During a routine inspection
165 Point Clear provides accommodation and personal care for up to five people who have a learning disability or autistic spectrum disorder. 165 Point Clear is an adapted residential property situated in a residential area of St Osyth in Clacton and is close to amenities and main bus routes. The premises is set out on two floors with each person using the service having their own individual bedroom and adequate communal facilities are available for people to make use of within the service. At the time of our inspection five people were using the service.
The care service has been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. 'Registering the Right Support CQC policy.”
At our last inspection of this service on 10 February 2016 the service was rated Good. At this inspection, we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring, that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.
A registered manager was in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.
There were arrangements in place to protect people from risks to their safety and welfare, including the risks of avoidable harm and abuse. Staffing levels were sufficient to support people safely.
Recruitment processes were in place to make sure the service only employed staff who were suitable to work in a care setting.
There were arrangements in place to store medicines safely and administer them safely and in accordance with people's preferences.
Staff received appropriate training and supervision to maintain and develop their skills and knowledge to support people according to their needs.
Staff were aware of and put into practice the principles of the Mental Capacity Act 2005 and Deprivation of Liberty Safeguards.
People were supported to eat and drink enough to maintain their health and welfare. People were supported to access healthcare services, such as GPs and specialist healthcare professionals.
Care staff had developed caring relationships with people they supported. People were encouraged to take part in decisions about their care and support and their views were listened to. Staff respected people's independence, privacy, and dignity.
Care and support were based on assessments and plans which took into account people's abilities, needs and preferences. People were able to take part in leisure activities which reflected their interests.
People were kept aware of the provider's complaints procedure, and complaints were managed in a professional manner.
The service had a calm, welcoming atmosphere. Systems were in place to make sure the service was managed efficiently and to monitor and assess the quality of service provided.
Further information is in the detailed findings below.