Background to this inspection
Updated
6 January 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 09 December 2020 and was announced.
Updated
6 January 2021
About the service: Leominster Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
Leominster Care Home accommodates 48 people in one adapted building which is set over two floors. There were 40 people living at the home at the time of our inspection.
Rating at last inspection: At the last inspection the service was rated Good. The report was published 08 November 2016.
Why we inspected: This was a scheduled inspection based on the previous rating..
People’s experience of using this service:
¿ People continued to tell us they felt safe and well supported.
¿ Staff had a good understanding in how they protected people from harm and recognised different types of abuse and how to report it.
¿ Potential risks to people had been identified and people had involved with decisions in how to reduce the risk of harm.
¿ There were enough staff on duty to keep people safe and meet their needs.
¿ People’s medicines were managed and stored in a safe way.
¿ Safe practice was carried out to reduce the risk of infection.
¿ People’s care continued to be assessed and reviewed with the person involved throughout.
¿ People were supported to have a healthy balanced diet and were given food they enjoyed.
¿ People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice.
¿ Staff worked with external healthcare professionals and followed their guidance and advice about how to support people following best practice.
¿ Staff treated people as individuals and respected the choices they made.
¿ People’s care was delivered in a timely way, with any changes in care being communicated clearly to the staff team.
¿ People were supported and encouraged to maintain their hobbies and interests.
¿ People had access to information about how to raise a complaint. Where complaints had been received, the provider had managed these in line with their policy.
¿ The registered manager was visible in the home, listened and responded to those who lived in the home and the staff who worked there.
¿ The checks the registered manager made to ensure the service was meeting people’s needs focused upon people’s views and experiences.
Follow up: We will continue to monitor the service to ensure that people receive safe, compassionate, high quality care. Further inspections will be planned for future dates.